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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4

based on 770 reviews
85%
Recommend This Property

Ratings Breakdown

770reviews

  • 5 Stars
    337
  • 4 Stars
    252
  • 3 Stars
    97
  • 2 Stars
    43
  • 1 Stars
    41

Okay Hotel

By

June 19, 2017

club

Hotel is one of the better Holiday inn's, which have gone down hill of late. Still way overpriced for what they are. At this particular one there is no difference between the Exec. rooms and standard.
Food quality is getting worse every time I visit any HI. Breakfast is just below the standard of a premierinn, however can be twice as much.
Reward program is not really worth the extra cost any longer.
I use this hotel mainly because of it's location to where I need to be the next day, but there are much better and cheaper out there.
Parking bays are too narrow.

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Comfortable room and good all round experience

By

June 15, 2017

club

The hotel is very comfortable and convenient for the purpose of our stay. Staff were very friendly and room was clean and spacious. Location is a bit isolated and the closest restaurants are a taxi drive away. The Holiday inn on site restaurant was very disappointing and it was expensive for very basic food. However the breakfast was good (if you arrive early, limited choice if you arrive later). Overall a good experience at Holiday Inn Rochester Chatham.

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Lovely hotel with a swimming pool

By

June 14, 2017

club

Helpful staff
Thank you for a lovely weekend we will use this hotel again as we did last year. Close to Brands Hatch and relaxed. Good choice for breakfast. Quality restaurant

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Great service

By

June 10, 2017

club

Upon arrival the reception staff greeted my wife in a friendly and cheerful way which is always a test of how your stay will go.
We were not disappointed the food was good, the hotel and rooms were spotless and the swimming pool perfect after a day out and about.

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back for business again

By

June 10, 2017

Its an easy to find hotel off the main road - car park is pretty easy too. Its has fitness and a pool but that's not for me but look pretty good - food is good and I found the people pretty helpful as last the last time so for sure I'll be back in the future.
Cheers HI.

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Overall

By

June 05, 2017

club

A lovely hotel. Peacfull quite staff very friendly. lovely pool and great breakfast. Will be returning

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Comfortable bed, clean room

By

May 31, 2017

Really enjoyed my stay and wished i realised there was a leisure centre as it look well run and relaxing

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Relaxed and comfortable

By

May 31, 2017

club

I stayed here with my daughter for one night . We chose the holiday inn specifically because of the swimming pool and spa facilities and weren't disappointed.
Our evening meal ranged from
nice to excellent. And the breakfast choice was spot on.
On departure I thought I had misplaced my watch and went charging round all areas I had been. All staff were helpful in looking and took my name and details. Thankfully but rather embarrassed I let thestaff know I found in my belongings but they made me feel very comfortable.

I would recommend and use if I were in the area again

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Comfortable bed. Brilliant staff

By

May 29, 2017

Very friendly hotel. I travelled alone but made me feel really welcome. Would definitely recommend to friends and colleagues at work. Thank you. Food was really tasty and hot. Breakfast u could help yourself which was great. Staff could not do enough for u to make u feel welcome. Even right to the end one of the staff helped me with my bag. Did not ask him. Thank you

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Nice overnight stay

By

May 27, 2017

Stayed in the hotel on business I stay in a lot of Holiday Inns and this one was large airy clean and very comfortable. The check in staff were friendly as was the cleaning and restaurant staff. The room was not large but ok for one night and the bathroom was clean and good.

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Sleep tight

By

May 24, 2017

club

Good hotel with polite and friendly staff. Very comfortable rooms and a full English to get the day started!
Would recommend the hotel.

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Overnight stopover

By

May 24, 2017

We stopped over at Rochester on our way to a family christening.

Convenienly located near the motorway and also a short hop into Rochester.

Very comfortable and friendly

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