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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 720 reviews
94%
Recommend This Property

Ratings Breakdown

720reviews

  • 5 Stars
    498
  • 4 Stars
    147
  • 3 Stars
    37
  • 2 Stars
    25
  • 1 Stars
    13

Not very clean

By

March 25, 2017

We experienced hair and our Jacuzzi and rose petals from the previous guest

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Outstanding Staff

By

March 25, 2017

While in the Rochester area they experienced a significant amount of snow over 2 days, more than 30 inches. I was traveling on business with a large group. The staff was very accommodating with providing a meeting room and lunch without any notice. I was impressed by the staff, the parking lot being maintained during the storm and their overall support.
Great job team!

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Great room

By

March 24, 2017

club

Room was reallly nice and clean. I enjoyed the relaxing atmosphere and the jacuzzi tub. Room service was quick and easy.

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Great Staff

By

March 22, 2017

Wonderful Staff! - they go out of their way to be helpful!

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Clean comfortable room

By

March 22, 2017

Our room was clean and comfortable. It was quiet considering it was sold out due to the electrical workers staying there. The breakfast was delicious.

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Horrible

By

March 22, 2017

club

Horrible horrible horrible, as seen in my previois comment. I WILL NOT REPEAT MYSELF AND RE WRITE please see previous comment and call for a more detailed report

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Great getaway destination

By

March 17, 2017

We were there in a snowstorm! The room was great and the hotel had terrific amenities. My only complaint is that, given the general shutdown of the area including the hotel's own restaurant, the staff should have located open restaurants in the area and posted a list for guests. Also, I know Tochedter may not be a huge tourist destination, but having some tourist info readily available, together with a good map, would be a nice touch!

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Great place to stay

By

March 15, 2017

platinumelite

Loved our stay, we stay here every year when we come up from soccer will stay again

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Great

By

March 13, 2017

We have stayed here before and loved it so we came back

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Overall Good Experience

By

March 11, 2017

club

I stayes in this hotel while I was in town for work training. I had a good experience with this hotel. My only complaint was that the door to the pool was broke so I wasn't able to go swimming without contacting the lobby.

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Always consistent

By

March 11, 2017

platinumelite

Love the location and the staff is always very friendly

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bad noise

By

March 07, 2017

club

I am not going back again to same place ,may consider different locations

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