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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 735 reviews
77%
Recommend This Property

Ratings Breakdown

735reviews

  • 5 Stars
    314
  • 4 Stars
    202
  • 3 Stars
    94
  • 2 Stars
    72
  • 1 Stars
    53

Great place to stay for business and leisure

By

May 21, 2017

Great Hotel..... Great Staff... Wonderful experience!!

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Great place to stay if going to the Mayo Clinic!

By

May 21, 2017

club

Staff is great talking care of you and the needs of your Clinic visit!

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Great stay, Daughters Wedding

By

May 17, 2017

club

Great stay, Room was clean, linen fresh, Desk staff great, wait staff awesome, food excellent, Had daughters wedding in room that accommodated large amount of people, DJ, dance floor, photo booth, wedding party table separate, this wait staff worked hard and were very courteous, stay was two days, and would recommend, have event here. The only down side of the stay was pool was cold. But every thing else was great.

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No hot water

By

May 14, 2017

club

The hot water was out when I woke up. Bad start to the day.

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Need Improvement

By

May 13, 2017

platinumelite

Old, on maintained, and uncomfortable.
As the need for accommodation is exceeding the availability, the hotel and staff are taking advantage of the situation and providing the minimum requested service .

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Seen better days

By

May 09, 2017

club

In need of updating and restaurant leaves a lot to be desired

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Pleasant experience

By

May 09, 2017

I liked the hotel ambiance, room cleanliness and set up, and the overall services. The front desk people were pleasing and had a genuine, caring attitude. The restaurant was especially very nice with good ambiance, good food, and especially caring and pleasing attitude of the people who served.

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Great Hotel

By

May 07, 2017

platinumelite

We stay here regularly due to Mayo Clinic. Staff is always accommodating. Food/Bar is great. The rooms are always nice. Good Job IHG!

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Comfortable, spacious room. Very convenient access to medical areas.

By

May 04, 2017

club

Highly recommend this motel. Easy to get to. Very comfortable ,spacious , clean. Super convenient to the Mayo Clinic via the skywalk and subway. Excellent dining on site and nearby. Convenient parking in the adjoining ramp. Exercise facility looked more than adequate. Excellent rate/ price. Staff at check in desk was very knowledgeable but didn't seem to want to talk much. Very matter- of - fact. Had to pump them for information ( e.g. Parking lot access, elevators for guest usage ). Definitely stay here again

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Clean,great staff watch out for ramp attendants there rude

By

May 02, 2017

club

Room was clean and big, great location if your being seen at mayo clinics or hospital literally a 10min walk in the sky/subways wich is nice when u have more than one appt and there hours apart,tons of places to eat and the hotels food is great.staff is wonderful,but the parking sucked and the attendant's are rude but are not employees of the hotel so this shouldnt reflect on them,but be cautious when purchasing the unlimited parking from the hotel they dont have a clear system with the city attendants.we were yelled at by the angry man in the box lol

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Great stay!

By

April 30, 2017

Front desk staff was great! Room was clean and spacious.

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Stay

By

April 30, 2017

Nice location,however having to pay to park is something I was not used to. Very limited Oversized parking area. 6 spots only. Must try to turn around in a very limited area.

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