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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 750 reviews
84%
Recommend This Property

Ratings Breakdown

750reviews

  • 5 Stars
    369
  • 4 Stars
    199
  • 3 Stars
    91
  • 2 Stars
    53
  • 1 Stars
    38

Convenient

By

July 26, 2017

club

This is a nice hotel overall. The staff is very kind and helpful. The location is convenient to many attractions within the Quad Cities.

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Friendly Staff

By

July 24, 2017

I stayed overnight for business and the staff was very friendly. My only complaint was that the shades did not close fully in my room and so I was woken up by the sun earlier than I would have liked.

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Great value

By

July 22, 2017

Great welcome awaited when I arrived even though it was late, they still had a shuttle waiting for me at the airport . Overall satisfied

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Very old interior for rooms

By

July 21, 2017

platinumelite

Could have been better, interior is from 50's, feels like a college dorm room.

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Rude Desk Clerk

By

July 21, 2017

club

Very Poor Staff and how the handle guests. In this modern business climate it is hard for me to believe that a chain as large as HOLIDAY INN would have employees who would want to degrade and embarrass the guests because they were not trained on how to be cooperative and smart when it comes to a CASH sale.

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CONCENIENT LOCATION

By

July 19, 2017

club

OVERALL EXPERIENCE WAS GOOD. OTHERS ATTENDING WEDDING ALSO STAYED AT HOTEL.

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Great service

By

July 19, 2017

club

Staff was very accommodating to our group. There when ever we needed anything. Made us feel very welcomed. Only thing was food not so good for breakfast at the restaurant, Needed more selection. Service was very slow. Had to wait on bill a few times. The cleanliness was very good. Beds were a little hard for sleeping and high to get up on. Our stay was very good though.

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Great Hotel

By

July 11, 2017

If you want to stay in Rock Island then stay at this hotel. It's clean, comfortable, and quite.

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Great room

By

July 07, 2017

club

Only complaint was that the swimming pool heater was not working and water as too cold o enjoy with small grandkids and us too! When mentioned at from desk no compensation was offered.

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Leisure stay

By

July 06, 2017

My stay was good. The room was clean and comfortable. Our only problem was that we were give a King room instead of a queen double so my daughter had to sleep on a roll away bed. Parking in hotel lot is limited so over flow has to park across the street in parking garage. Otherwise our stay was great

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Terrible hotel for vacation

By

July 06, 2017

Poor choice--no free breakfast for such a high rate of rooms. LOWER your prices. Room service did not speak English.

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Moving across country

By

July 06, 2017

club

Clean rooms comfortable bed amazingly friendly staff

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