Rated 4.1 out of 5 by 239
Rated 1.0 out of 5.0 by cefwilson Dated and overpriced, but had a redeeming staff member
We stayed here for a soccer tournament. Of all the places we've stayed for soccer weekends, this was the worst. Dated room, lumpy beds, non-functioning, loud air conditioner, the fan in the bathroom sounded like a helicopter landing, the elevators were so slow that we ended up carrying our suitcases up and down five flights, and on top of that, for $130 a night, there was no breakfast or voucher. Typically, when a whole team stays in the same hotel (20+ families) the hotel provides a team breakfast if they do not normally have a free breakfast.
Upon checking out, I politely listed my grievances when I was asked whether we enjoyed our stay. To my surprise, Andrew, the staff member to whom I complained, called me and apologized for a bad experience, and took $20 off our bill. It was still an unpleasant experience,but I admire Andrew for doing something to make it better.
April 23, 2015
Rated 5.0 out of 5.0 by WW1Guy HI Rockford, Il
Typical HI room, noise in hall way from soccer kids anoying quit at 1030.
April 20, 2015
Rated 1.0 out of 5.0 by Car racer Food
Disappointed that there was no continental breakfast with the room.
April 16, 2015