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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 252 reviews
91%
Recommend This Property

Ratings Breakdown

252reviews

  • 5 Stars
    169
  • 4 Stars
    50
  • 3 Stars
    16
  • 2 Stars
    7
  • 1 Stars
    10

Perfect Location, Clean and Safe

By

7月 05, 2016

Friendly staff, no hassles, Holiday Inn always delivers. We were given coupons for breakfast, yay, that was a bonus! The breakfast was great...even had an omelette station. Good, comfy landing spot for travel - also close to restaurants and shopping.

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LOUD A/C

By

7月 04, 2016

This was an easy location to find. Nice area, nice lobby.
Checked in to less than friendly front desk.
We got up to room and it was nice and clean, and relatively large. The a/c was also LOUD.
I generally like the noise, but this was obnoxiously loud. TV didn't work. Called up front desk. Guy finally came up after about 45 minutes. He was nice enough- couldn't get tv to work, and didn't have another one available nor could maintenance take care of it. Moved us to another room. (Supposedly the only room left in the building. I can't say I believed this, as the parking lot wasn't even half full)
This room was like the other except the
A/C was even LOUDER. Crazy.
Bed wasn't very comfy. Actually it was extremely hard and uncomfortable - Not sure why all they don't have the same beds???
Didn't sleep well because a/c was so loud and when we turned it off we could hear all the other noise, including the a/c in the next room.
Next morning it was raining so we decided on room service. Food was great! Hot, fresh and fast. Best part of the stay.
Went down to check out and again, no one at desk, and no acknowledgement. I am sadly disappointed the the three stays on this trip. Makes me want to quit staying at these hotels.

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Springdale hotel

By

7月 04, 2016

Very nice hotel and great employees .
Would recommend this hotel to all business people.

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Comfortable bed and great service.

By

6月 30, 2016

platinumelite

As always great service, courteous staff. Spent the weekend shopping and going to a baseball game, it was nice to come back to a clean room and not have to worry about are vehicle in the parking lot.

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Weekend Stay

By

6月 29, 2016

platinumelite

Ease of access. Friendly staff. Excellent stay. Room was comfortable and well equipped. Quiet.

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Great property

By

6月 28, 2016

club

I found this to be a great property to include a good location in a safe, nice area. The property is well maintained and staff were sharp.

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Holiday Inn Rogers, AR

By

6月 16, 2016

platinumelite

We were on a granddaughter and grandson road trip visiting the Crystal Bridges Museum. The hotel and staff were great.

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I got no points added

By

6月 15, 2016

We came in on the 10th of June we wanted to pay with cash the staff said it was paid in full and that because it was already paid for that we didnt owe anything. So we said OK now they have to have a card for deposit so my daughter used her card for that. Well today we get a charge on her card for the full amount that was to be paid on the 10 and 11 of June why we was told it was paid in full Please people don't believe this hotel. The last time I stay here they pulled double the money from me...

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Nice hotel and friendly staff

By

6月 15, 2016

Great stay with no problems with exception of one room being given to us that was handicap accessible, which I did not request, and thus made a huge mess in the bathroom due to water being on the floor.
Beds were comfortable and had not other issues. I would stay again.

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Excellent service

By

6月 13, 2016

efficient and comfortable. I recommend this hotel.

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Nice place, huge suite

By

6月 12, 2016

club

Didn't hang out, mostly just slept there. Got a suite in case family members from elsewhere needed a place to overnight. They did not, but if they had they would have been pleased. Suite was over 1000 sq feet I'm pretty sure.

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good night

By

6月 08, 2016

club

location great for biking in West AR. near restaurants and stores. Staff were helpful

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