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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1080 reviews
91%
Recommend This Property

Ratings Breakdown

1080reviews

  • 5 Stars
    666
  • 4 Stars
    261
  • 3 Stars
    79
  • 2 Stars
    39
  • 1 Stars
    35

Quiet, comfortable.

By

May 27, 2017

club

We had a suite that was great for our family, very comfortable and a great atmosphere. Highly recommend this Holiday Innn..

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MANAGEMENT ISSUES....

By

May 24, 2017

I do extensive business near this property, and each time I choose this property....simply because of the location!! I am a Spire Elite member, and yet I RARELY, if ever get recognized by the staff here. Additionally, my last stay was for a 29 day duration....when I booked this room, AS IN THE PAST, there are NO EXTRAS available to choose (such as breakfast rates, extra bonus points etc...) So when I arrived, I simply ask if I could be recognized as Spire Elite with a few breakfast coupons, or coffee coupons. I was told NO, they do not do that type of thing....SOOO, please note this....MANY other sites will give you many gifts to recognize your status, extra points, free breakfast coupons, discount tickets>>THIS PLACE DOES NOTHING AT ALL FOR THEIR SPIRE ELITE MEMBERS, and each conversation I have had with the Manager of this property has been rude, and horrific customer service!! Truthfully, if this property wasnt located next to the airport where they get all the pilots etc..it would never survive..!! Management needs to be updated on their efforts to retain customers, AND HOW TO RECOGNIZE MEMBERS that have achieved such status as Spire Elite. Shame on this management team and their lack of customer service efforts. Will think twice before ever returning to this property, even if I have to use a different hotel chain all together...!!

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Great Hotel, awesome cuatomer service.

By

May 24, 2017

club

If you are having a lay over in Chicago area, and need to be in close proximity to Chicago O'hare airport, Holiday Inn

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Nice Holiday Inn

By

May 18, 2017

platinumelite

Best HI Property I have been in. The hotel was very up to date and the internet wast fast.

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Harry Careys

By

May 12, 2017

club

The restaurant on site is too expensive. The salad I had at lunch was not prepared properly, and my companions was not good either.

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Holiday Inn Ohare

By

May 11, 2017

Arrived at hotel and was not recognized as an elite member nor asked if I preferred points or an snack. I asked if I could receive points but have not yet been awarded them. Would be nice if the hotel offered a shuttle service for the surrounding area - of at least 5 miles.Other than that it was a nice experience. Bed was comfortable.

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Holiday Inn O'Hare - Rosemont

By

May 10, 2017

club

Review of Holiday Inn O'Hare - Rosemont Illinois - May 5-7

Nice property. Nice for our business meeting.

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great stay

By

May 10, 2017

awesome hotel, great service. The room was extra clean and really nice.. A

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Great service

By

May 09, 2017

club

Great and professional customer service. Clean and comfortable rooms. Frequent and prompt airport shuttle.

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床铺舒适,服务一流。

By

May 09, 2017

非常满意,停留时间比较短。积分兑换方便,机场有免费shuttle bus ,转机方便,餐饮好。以后转机还会住这家。
酒店升级了套房。

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Front desk rocks!

By

May 07, 2017

club

Front desk stafff well managed and extremely friendly. A great stay!

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Fantastic service

By

May 07, 2017

platinumelite

The woman who checked us in was great. Quick, efficient, and very helpful!

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