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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

4.1

based on 314 reviews
77%
Recommend This Property

Ratings Breakdown

314reviews

  • 5 Stars
    166
  • 4 Stars
    78
  • 3 Stars
    24
  • 2 Stars
    29
  • 1 Stars
    17

Great Staff

By

March 20, 2017

club

We stayed here and it was amazing. The staff was helpful to be a very busy hotel.

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"Meh" Experience

By

March 20, 2017

club

The room was large--however very outdated--and the A/C unit could not lower the temperature to what I would consider desired to sleep well. Construction started around 8 am outside my room/next door and was loud enough that I could not get the rest I desired (this was the biggest reason for what I'd consider a 2/5 star stay). There was a large mini fridge in the room and plenty of work space. The room was located in a built-on addition, so it was slightly difficult to find (and seemed like I had to walk a mile to get there--but that's just me being a little dramatic). The room service was good, hot, and delivered in a timely manner. However, there were discrepancies in what was offered and what the menu said was available. Overall, I would probably pick a different hotel in this area. However, based on my previous stays with Holiday Inn, it did not deter me enough to make me not stay at HI again in the future.

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Morris42

By

March 19, 2017

club

Stayed because of location. Staff was great. Housekeeping specially.

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Comfortable Bed

By

March 18, 2017

club

Great location and Comfortable Bed, clean room.

Thanks

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Could be much better

By

March 18, 2017

The water for the shower was pretty cold. I called the front desk, and was asked to let it run for 15 minutes, while they check it. It got warm after 15 minutes.
Next day, same exact thing happened, which made it really aggravating, called them again, another 15 minutes.
For the price, and level of the brand, things like this should never happen, and if they do happen once, they should not be repeated next day.

No major complains other than that.

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Great Choice

By

March 10, 2017

platinumelite

Great location, staff and up to date rooms. Met my expectations for comfort and being very clean.

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Best Sleep Ever

By

March 08, 2017

club

Arriving after a 5 hour drive, check in was quick and easy. The staff was efficient and pleasant to work with. Our room temperature was comfortable and we didn't have to make any adjustments during our stay. The beds were super comfortable and we didn't want to get up in the morning! The hotel was conveniently located to multiple restaurants and about 2 miles from I-285. Check out was a breeze with the bill being slipped under the door around 3 am in the morning. I would definitely stay here again.

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Nice and Convenient

By

February 28, 2017

Convenient to all areas, quality service. Overall good experience. I will stay here again my next time in town.

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Relaxing stay

By

February 22, 2017

A nice hotel in a convenient location. Clean and quiet with a great staff.

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Comfy bed

By

February 21, 2017

club

I hardly have any problems checking in. I love the process of just slipping the check out slip under the door some holiday inn express do it through the TV, not sure if they still do. I feel more relaxed and rested when I leave.

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great

By

February 21, 2017

great service will return back to this hotel very clean

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excelent

By

February 21, 2017

great front desk service young girl that checked me out beautiful smile great rooms great service

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