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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 466 reviews
89%
Recommend This Property

Ratings Breakdown

466reviews

  • 5 Stars
    297
  • 4 Stars
    94
  • 3 Stars
    35
  • 2 Stars
    22
  • 1 Stars
    18

Awesome staff

By

July 27, 2017

I've been staying here at this location every week for about two months and the staff is incredible. Tyler at the front desk is always awesome to me and kind even though I may walk in at 2am sometimes. I understand it is not easy to deal with customers and he does a great a job. I am also very appreciative of the breakfast restaurant staff they treat me and my staff very well. Ashley at the bar is the best at what she does! Respectfully I can't remember the other bartender's name, as I had one too many that one night I met him, but he also has spectacular customer service. They are the reason I stay here!! Thank you!!!

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Friendly Staff

By

July 24, 2017

platinumelite

I travel with work and stay at this hotel often. Without fail, the staff is exceptionally friendly and attentive and the
Rewards program hospitality suite is awesome.

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Outstanding!!

By

July 17, 2017

club

Always stay here. Very consistent. Clean, comfortable and very friendly and accommodating staff.

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Dirty Room

By

July 16, 2017

Please see my comments in the survey, was very dissatisfied as a rewards member and frequent stays at Holiday Inn properties, room was dirty, molding smelling, moist carpet, and the air conditioner stunk so much I turned it off.

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Perfect place to stay when doing business in the area

By

July 13, 2017

This was a good and nice spot to stay during my recent business trip for an expo. There is coffee near by and restaurants. The room and staff are nice.

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Excellent Choice

By

July 12, 2017

club

In town for weekend only. Staff was friendly and courteous. Hotel was clean on inside and outside of property. Will be staying with them again.

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Very nice!

By

July 12, 2017

club

Overall a great place to stay! Very nice rooms, clean and excellent staff!!

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Very friendly staff

By

July 11, 2017

Upon arrival my keys and packet was prepared and I was able to check in very quickly. The hotel was clean and had a beautiful lobby. Everyone was so friendly and professional.

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Comfortable bed

By

July 11, 2017

platinumelite

The bed was very comfortable and overall the hotel was good; however, the morning shower was a cold one--no hot water.

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Good

By

July 11, 2017

club

Comfortable bed and great service , love the area as well , great service

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Great customer service

By

July 07, 2017

The manager there is caring and even called us about 5 minutes after checking in the room to see whether we're ok with the room. Great customer service!

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Comfortable Experience

By

June 28, 2017

Holiday inn at Round Rock was a comfortable experience. Excellent hospitality and the rooms were very comfortable. Would definitely stay there again.

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