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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.1

based on 643 reviews
88%
Recommend This Property

Ratings Breakdown

643reviews

  • 5 Stars
    294
  • 4 Stars
    218
  • 3 Stars
    63
  • 2 Stars
    45
  • 1 Stars
    23

Great hotel near Chester Zoo

By

February 23, 2017

club

Fab stay near Chester Zoo and Crocky Trail as a half term treat with my eight year old son. Brilliant value for money, great room. Pool was a bonus and breakfast was fantastic quality - great value stay for parent and son.

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Time Out

By

February 21, 2017

We stay here on a regular basis and never come across
any problems whatsoever All the staff at so friendly professional and helpful. We would recommend this to anyone thinking of staying in area or just a pass by. *****

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Rooms

By

February 21, 2017

club

The bed was to hard and room was little small but we still enjoyed our stay!
The staff was amazing so polite and chatty.
Breakfast was lovely and lots to choose.

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Nice hotel

By

February 21, 2017

club

Loads of parking space, clean hotel, great value for money
Lovely reception area

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Another relaxing stay

By

February 19, 2017

platinumelite

Staff are friendly and knowledgable, always with a warm welcome. Hotel is well placed for business, shopping and days out. Amenities in hotel are good with pool and a fitness centre. Rooms are always comfortable with a good selection of TV and entertainment, and have decent tea and coffee.

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Much improved hotel, great staff

By

February 19, 2017

Stayed one night for business reasons, convenient location and helpful friendly staff.

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Great over night stay

By

February 14, 2017

Nice hotel leisure facilities are added bonus excellent breakfast was great choice .Room relaxing were not rushed to check out short drive into Frodsham lovely little village stayed over night then visited chester staying at the Crowne Plaza would recommend only thingot the hotel is in the middle of nowhere

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Great service

By

February 14, 2017

Excellent friendly staff, comfortable accomodation with a good bar and restaurant. Convienent location close to the motorway for fast access to north wales and the north west.

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Relaxing family bredk

By

February 14, 2017

club

Nice relaxing overnight break with family, handy for Motorwsy and Chester, Zoo and Cheshire Oaks.

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Disastrous Valentine's tribute night

By

February 14, 2017

club

Bed comfortable, room tiny, food ok, staff really nice however the reason for our stay was to enjoy a great night of food and entertainment. Food was above average, the tribute act was good but the whole evening was held in the 'restaurant' and was done and dusted at 9.30pm and not midnight as advertised, no disco again as advertised and the event had 30 people in attendance. It shouldn't have gone ahead it's that simple, very disappointed.

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Hotel very comfortable

By

February 13, 2017

Good hotel and good location for my recent business trip

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Excellent service

By

February 09, 2017

Comfortable, relaxing and well. run hotel. Very conveniently situated.

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