Rated 4.0 out of 5 by 340
Rated 4.0 out of 5.0 by Halynn Rocky start but everything worked out.
The hotel cancelled my reservation because of confusion on my arrival date and they thought I was a "no show" from two days prior. I should have checked my confirmation letter more carefully BUT I was very upset because I had called the hotel the day before my arrival confirming my reservation and asking for the shuttle to pick me up at the train station at 8:30pm which they confirmed. When I arrived there was no shuttle and no taxi service available. It was getting dark and only one other passenger was around. On calling the hotel they said my reservation had been cancelled and they had no rooms available for the entire week. The train station was 2 miles from the hotel. I was in a strange town with no one around and I was panicking!! The hotel eventually found me a room for the night and sent the shuttle to pick me up. The next day the manager was able to arrange for my accommodations for the rest of the week. Scary start to an otherwise nice stay at this hotel.
June 28, 2015
Rated 5.0 out of 5.0 by sanscott Great Stopover
A great place to stopover on our trip to Vermont. Had an excellent dinner.
June 27, 2015
Rated 3.0 out of 5.0 by Rick2908 Poor Toilette
The toilette had to be flushed 2 to four times for everything (that is supposed to be flushed) was flushed down the toilette.
Also, the TV didn't have the entire list of channels they had on a card at the TV. Either it had recently been changed and the service staff hadn't changed it or the Hotel didn't care about it.
June 25, 2015
Rated 5.0 out of 5.0 by Railguy97 Excellent Service and Food; Very Few Complaints:
Service and food were of excellent quality. I appreciated the variety of items included in the complimentart buffet breakfast. Main complaints: layout of the hotel led to a number of wrong turns in finding the staircase and exit to reach the parking lot and other areas of the hotel; bathroom was adequate but minimal compared with those of other Holiday Inns I have stayed at; electrical outlets were incorporated in the bases of lamps in the room, which I didn't realize right away, so used the bathroom outlet to charge my cellphone (which is not a good idea, being near water).
June 25, 2015
Rated 5.0 out of 5.0 by six shot Very good Motel
The staff was excellent and responded to our requests with a good attitude. Always positive with a smile.
Would stay here again and look forward to it..
June 24, 2015
Rated 5.0 out of 5.0 by garyjersey Good convention trip
A no-problems trip. Ample parking, good facilities, excellent breakfast buffet. Two hot tubs with plenty of room.
June 24, 2015
Rated 5.0 out of 5.0 by Train Fan Comfortable Hotel
The stay at the hotel was enjoyable. It was central to many activities and sights in the area. I would stay at this hotel again if visiting the Rutland Area.
June 23, 2015
Rated 3.0 out of 5.0 by 56Bobbiegee60 Housekeeping needs to improve
There was a centipede squashed on the ceiling of the bathroom when I arrived and it was there 4 days later when I left There were dust-bunnies on the carpet and my socks got dirty walking around the room. The carpet in the hallway has a gray trail of dirt and wear down one side. If you like eating at Denny's and Taco Bell they are convenient or bring a car or buy a cab.
June 22, 2015