Rated 4.3 out of 5 by 195
Rated 5.0 out of 5.0 by Mongeau Holiday Inn saved our comfort
Hello I want to thank Kelsi and Corissa for being amazing, polite, patient and helpful. We had reservations at the hotel next door. It was horrible..we went across the street to Holiday Inn Salem and Kelsi took great care of us. Everything was perfect!
Thank you Holiday Inn!
August 28, 2015
Rated 5.0 out of 5.0 by tootsie b easy access to the elevators
We stay at many Holiday Inns so we are very aware of the comfort ant convience they offer. In any new area we hunt out the Holiday Inn and are never disappointed.
August 26, 2015
Rated 1.0 out of 5.0 by jordnicc12 cold jacuzzi and no game room.
When I travel with my 8yo and 15yo, it's nice to have something fun for them to do in the hotel besides swimming, so looking around I was excited that Holiday Inn Salem had a game room and brought tons of quarters. The boys went to the game room , to find it locked and staff told them there was no game room anymore, big disappointment. Also, I like to go into the jacuzzi at hotels to relax, the water was barely warm and all the staff could say was, "Oh, I'm sorry." Never staying there again!
August 26, 2015
Rated 5.0 out of 5.0 by heaf great service
overall great location, service.........................................................................
August 25, 2015
Rated 5.0 out of 5.0 by PLRV A very nice place to stay with children
The staff is very nice and eager to please!
Will be going back next year..
August 24, 2015
Rated 5.0 out of 5.0 by DavidApp 态度友善，服务热情
August 23, 2015
Rated 3.0 out of 5.0 by josh45 Didn't have welcoming and pool with unattended kids playing
There were many kids playing in pool area where my parent tried to enjoy. However, they was not able to swim because of kids playing. It is good to manage in future.
August 22, 2015
Rated 5.0 out of 5.0 by JohnnyC67 Clean Modern Look for HI
This HI was renovated a couple years ago and the updates are great. It has a very clean, modern look. I booked a king suite with a whirlpool tub for myself and two kids while we vacationed in Salem and visited Canobie Lake Park. The room was a bit pricier than I would have expected for a HI but overall it was impressive: Big whirlpool tub, nice size living area and bedroom both with televisions. The indoor and outdoor pools are also well maintained and we got a lot of use out of them. The only downfall of our stay was the pullout sofa bed. I used this so my children could have the king bed. The mattress was the worst thing I have ever slept on. I could feel the springs digging into my sides and literally had imprints of spring marks on my chest and stomach when I got up in the morning. I was only able to sleep due to being completely exhausted. While everything else in this hotel seems to have been updated, I would say this is one thing that was overlooked. I realize sofa beds typically aren't the most comfortable thing in the world but I've slept on others and this was by far the worst. Despite all that, I will stay here again when we return next summer and I would recommend this HI to friends.
August 17, 2015