Rated 3.6 out of 5 by 557
Rated 4.0 out of 5.0 by YGFolks Friendly Staff
Very friendly staff. Clean and comfortable rooms. Walking distance to the River Walk and Market Square. Offers hotel shuttle to Market Square.
May 25, 2016
Rated 2.0 out of 5.0 by BusiTrav333 Under construction-no breakfast offered-charged full price
This hotel should be shut down due to renovation! How can you charge your guests full price when the hotel is under construction, no breakfast for the guests, poor AC systems in the rooms? you would think they would offer a snack or water maybe to the IHG members but not even that was offered. I don't recommend staying here until they are maybe done with their renovations.
May 24, 2016
Rated 1.0 out of 5.0 by RRR6501 Construction, Call to front desk was very unhelpful
Ongoing construction made everything very difficult. No advance warning of construction. Moving the entrance of the hotel to a side single door entrance and having to carry all luggage through that door up a ramp not made for a main entrance. Very crowded, makeshift lobby in a hallway.
We needed to be able to check in around 1pm but were told when we called, check in time was at 4pm, no exceptions, no explanations.
May 23, 2016
Rated 2.0 out of 5.0 by sh151000 Holiday Inn shoud have closed this hotel for remodeling
the staff is pleasant and helpful. the remodel is extensive. this is just a tired hotel and should have been closed for remodeling. The room smelled musty, the carpet in the room is damp. The lobby is in hotel room, the restrooms in the lobby are in hotel rooms, the restaurant and bar are in a ballroom. Just close, get it done and reopen.
May 21, 2016
Rated 5.0 out of 5.0 by philly2016 close to nearby attractions
there was remodeling going on but it was quiet at night and close to nearby attractions
May 19, 2016
Rated 1.0 out of 5.0 by troubledtraveller Do not visit while construction continues.....
The lack of adequate check-in or restaurant facilities are unacceptable in today's market. The construction situation should have been made known during booking to allow customers to consider other Holiday Inn alternatives.
May 19, 2016
Rated 4.0 out of 5.0 by cano78 great view
the view was great and the service was very good. only thing was the remolding going on.. but if you want it to get better then i guess it was alright..will definite be staying there agian..
May 18, 2016
Rated 4.0 out of 5.0 by KC_RAY dowtown san antonio
great stay and hotel. the check in lobby was under construction requiring check-in and access only be a side door and hallway
May 17, 2016