Rated 4.1 out of 5 by 361
Rated 5.0 out of 5.0 by Bama Lisa Great surprise!
A wonderful hotel that was well located, had great amenities, friendly staff, and clean and comfortable rooms.
November 26, 2015
Rated 5.0 out of 5.0 by DirtyRed48 San Antonio Trip
The trip was good and I really like this Hotel as well as the location
November 20, 2015
Rated 4.0 out of 5.0 by grannyshirl Nice Hotel
Nice hotel we stay here often. It is close to North Star Mall and many restaurants. The shuttle is very good to get dropped off at restaurants and mall.
The breakfast buffet needs some work. We have eaten there several times during our stays, the food is always cold. I don't think they check the temperature very often if ever. Maybe order off the menu instead of buffett.
November 19, 2015
Rated 4.0 out of 5.0 by wisconsin mike Friendly
The staff as very welcoming and friendly. We were hunting in Laredo and had a friend drop us off at the hotel. Unfortunately our friends experienced car troubles. We asked about leaving his car in the parking lot. they were very nice about this he had to fill out a short 1 page document and the staff said it was fine until he could pick it up. They were very helpful!!
November 12, 2015
Rated 2.0 out of 5.0 by RodeoGrumpy Budget minded if not too particular
Disappointed from the very point of arrival at the hotel with the entrance to parking difficult to find in the dark. Parking far from the lobby check-in. Barking and howling dog at 3:30am - didn't realize it was a pet friendly property.
Did not use other services other than the wake-up call that was bout 10 minutes late but had the phone alarm as a back-up.
If you need an economical place to stay and have easy to meet expectations this could be your place. If you have a preference for non-stained carpets or noisy pets in the neighborhood then look elsewhere.
November 10, 2015
Rated 5.0 out of 5.0 by MEDIC66 Business stay
Very customer focused. Ensured guest were attended to promptly.
November 10, 2015
Rated 5.0 out of 5.0 by jdoogles Breakfast
I was only there briefly for work but I did stop for breakfast. There was a staff member that was refilling water glasses, I am not even sure if he was a server or not since the breakfast was buffet style, but he went out of his way to get me and my coworker Starbucks Coffee. He didn't have to but did and made our experience a pleasant one.
November 2, 2015
Rated 3.0 out of 5.0 by ShanghaiExpat Needs cleaning and updates
I have stayed at this property multiple times over the last 15 years. The staff is always friendly and location is convenient to the airport. The room quality has dropped and it is time to update and clean up.
October 29, 2015