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Rated 4.3 out of 5 by 772 reviewers.
Rated 5.0 out of 5.0 by Great Stay Very Good stay helpful staff and good service thanks March 3, 2015
Rated 5.0 out of 5.0 by Great Location Was our first time staying at this location, and we were pleased with our stay. Although we had an issue with the smoke detector as soon as we got in to our room, it was handled in a reasonable amount of time. The location on the Riverwalk is great and the restaurants that are close by were excellent. Gives visitors to the city a chance to try some of the other small eateries off of the beaten path. March 3, 2015
Rated 5.0 out of 5.0 by Great service and value I was so impressed with the service by every single employee of this hotel. Each person I encountered was very friendly, welcoming, and went out of their way to help, without being asked. I did not meet one employee who was even slightly unpleasant. I was also impressed by the value of the rate. Since I booked online, my expectations were not very high because of the rate. I've paid more for other Riverwalk hotels that were not nearly as nice. I definitely plan to stay here every time I visit San Antonio. Thanks. March 3, 2015
Rated 5.0 out of 5.0 by Just an awesome place to stay. We absolutely love this hotel! Right on the Riverwalk, great service, extremely quiet and comfortable. Could not have asked for anything better. March 2, 2015
Rated 4.0 out of 5.0 by Beautiful Riverwlak stay Great stay. Hotel very convenient to Conference Center. March 2, 2015
Rated 4.0 out of 5.0 by great staff Hotel in all areas was quite good excelled in staff friendliness. felt the hotel was about 10% over priced for the actual room. Location was excellent for access to sites and public transportation. Would recommend this hotel to all. March 2, 2015
Rated 5.0 out of 5.0 by Great Riverwalk Hotel The hotel is located on the Riverwalk across from the Majestic Theater and a short walk to the Alamo. It is newly refurbished with a very well appointed lobby and rooms. The restaurant looks over the river and has good food for reasonable prices. What is most impressive is the service. From check-in to check- out, the staff is very attentive and goes above and beyond to make guests comfortable. This is the kind of service that one would expect at the highest end hotels. I would highly recommend this property. February 28, 2015
Rated 5.0 out of 5.0 by Only issue was the parking fee. I paid for my room, the parking space should come with the room. I paid $22/night for parking, while non-guests paid only $10 to park. This is ridiculous. This was the only down fall about staying with the Holiday Inn-Riverwalk. February 25, 2015
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We are excited to announce that this property completed an extensive renovation on 03/19/2013. In an effort to ensure that our guests have access to the most relevant reviews we have removed any reviews posted prior to the completion of this renovation. IHG has not in any way considered the rating of individual reviews, all reviews were removed prior to the date listed above to ensure that our guests have the most up to date, unbiased reviews from real guests who have completed a stay at our newly renovated property.