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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 1454 reviews
92%
Recommend This Property

Ratings Breakdown

1454reviews

  • 5 Stars
    992
  • 4 Stars
    258
  • 3 Stars
    108
  • 2 Stars
    57
  • 1 Stars
    39

A Great Present

By

April 28, 2017

club

My wife and reserved a room at the Holiday Inn San Antonio-Riverwalk as a birthday gift for my mother-in-law. It was during the annual city Fiesta and the night of the River Parade, which is one of her favorite events. It's a popular parade so I booked the room 11 months in advance. At that time I told the hotel what I wanted to do and they saved her the perfect room, a balcony just overlooking the Riverwalk. She was very happy! My wife and I went with her to check-in, which was a breeze, and took her and her friend to the room, which looked clean and new. We had a happy hour drink at the bar, at a very reasonable price, and left her to enjoy the evening. The hotel restaurant found out she was there for her birthday and gave her and her friend a great discount on breakfast the next morning. I could have checked out online too and thought that convenient. We live in San Antonio so don't stay in hotels here a lot, but when we do want to treat ourselves to a night downtown it will be at this Holiday Inn.

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Good place to stay

By

April 27, 2017

club

I have all good things to say about this hotel. Everything was perfect. I only wish the coffee in the lobby was free.

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GREAT VIEW

By

April 24, 2017

club

THIS WAS GREAT TOWN AND THE HOTEL WS BEST VALUE ON THE RIVERWALK

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Chuck

By

April 23, 2017

Clean and close to all ammentities. Staff was what to be expected from a IHG hotel. The one elevator though only goes to the parking garage. Everyone that I talked to including myself took it mistakenly and had to return to main floor to get on one of the others. It is marked with a sign on the side of the elevator. It not very noticeable. Excellent price for being on the Riverwalk. Will stay there on my next trip to SA.

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CPS trip

By

April 23, 2017

club

Good trip and stay. Good location. and convenient to office. Price was perfect.

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Nice hotel but you must pay to park as a guest!

By

April 21, 2017

platinumelite

Nice hotel but you must pay to park as a guest! Dont reserve the city view, noisy roof top from the aircondition.

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Great

By

April 21, 2017

club

Parking was expensive we stayed one night and had been told parking would be included in the price we paid however when we left we had to pay another $25.
Everything else was great, comfortable bed, clean spacious room, would love to stay here again.

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Overall experience

By

April 20, 2017

club

This hotel was in a wonderful location. You can reach the river walk directly from the hotel lobby. The room was very comfortable and clean. The staff were very inviting and pleasant.

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Holiday Inn San Antonio Riverwalk

By

April 18, 2017

club

The Holiday Inn Riverwalk was very accommodating for our stay. We had an issue with the bed being small (full-size in standard room) the first night. Staff was courteous and professional and allowed the room to be changed at no extra charge to enhance our comfort level. Breakfast buffet served every morning at a discounted rate with a full selection and tasty. Private seating in bar area with your own TV to watch sports at night. The only complaint would be the only pool is outdoor and very cold.

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Convenient and reliable

By

April 17, 2017

club

Easy walk along the river to conference facilities

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Good location, room not cleanest

By

April 17, 2017

club

Great staff and location on quieter area along the Riverwalk. Cleanliness of the hotel room itself isn't the best. Breakfast is good, especially if you're a member so you can get a discount. Restaurant overlooking the Riverwalk is nice and quiet.

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Great staff

By

April 13, 2017

club

Spent the day at Sea World and didn't expect to stay in San Antonio that night. I called the River Walk Holiday Inn when I left Sea World and was able to reserve a room for that night. Staff was great! They answered all my questions. Will definitely stay there again!

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