Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 992 reviews
79%
Recommend This Property

Ratings Breakdown

992reviews

  • 5 Stars
    419
  • 4 Stars
    319
  • 3 Stars
    137
  • 2 Stars
    65
  • 1 Stars
    52

modern, clean, safe and spacious.

By

June 27, 2017

club

Great hotel, good value, the area isn't the best though if you have kids and walk around in the evenings outside. Otherwise it's a great hotel, very comfortable, quality food and rooms and service.

Read More
Read Less

Exceeded expectations

By

June 27, 2017

club

This hotel exceeded my expectations. One short block to BART, bus, MUNI services, and Civic Center attractions. If the occasional homeless person sleeping on the street bothers you, then you should probably rethink visiting SF altogether. They are omnipresent, and not the fault of the hotel. That said, the hotel is a bit of an oasis from all that, with lobby staff and doormen keeping a watchful eye on street traffic, making sure it remains just that. Floor access via elevator is key controlled. Room amenities are above average, Keurigs with coffee and tea pods replaced daily. Bathroom amenities above average. Good view from higher floors. Pillows are great, bed was a little firm for me. Plenty to see and do within walking distance, and BART is only 1 block away. Be careful exploring TOO far away from hotel after dark, these neighborhoods can turn on a dime, and change radically street to street. Otherwise, wife and I felt totally comfortable exploring neighborhoods during day, with decently priced grocery stores nearby (no micro or fridge in room). Would stay again without hesitation. I've previously stayed at other, famous hotels in town, but they priced too high, and too darn touristy for me.

Read More
Read Less

Disappointed

By

June 27, 2017

Wow what to say about this one. Well check the pic attached

Read More
Read Less

great hotel

By

June 26, 2017

The Holiday Inn San Francisco Civic Center felt like a luxury hotel.
It was clean. Really, really clean. It looked brand new.

The staff was amazing! They treated my family and I like long lost friends. I would love to stay there again. I would recommend it to my friends.

Read More
Read Less

Great Civic Center value

By

June 26, 2017

club

The hotel is an oasis in a rough area of San Francisco. Safe, clean, convenient, and friendly - this is my go-to hotel when I have business downtown

Read More
Read Less

Super stay

By

June 23, 2017

club

Can't fault the experience arrived late at night staff were excellent room superb

Read More
Read Less

Convenient Location to Civic Center (my office)

By

June 22, 2017

Being on a one way street would have been a slightly longer taxi ride, but walking to the Civic Center was relatively close.

The restaurant staff were very kind and considerate which equates to professional (but without the snobby attitude). I highly recommend the NY strip steak, if you are in the mood for one, which was perfectly grilled to order.

Front office and housekeeping showed pride in their work and it made my stay even better. Thank you!

Read More
Read Less

Location

By

June 21, 2017

Although the area itself is not the greatest, the hotel location is convenient for tourists traveling to see SF. It is close to Union Square, the Embarcadero, cable cars, shopping, SF MOMA, The Metreon etc...

There are shady drug addicts along the street but stay alert and you'll be okay.

Enjoy SF!

Read More
Read Less

Comfortable and affordable stay

By

June 21, 2017

club

Comfortable and affordable stay, friendly staff. I would use it again.

Read More
Read Less

Great Hotel with Great Service!

By

June 19, 2017

Great stay! The hotel personnel were very friendly and accomadating. The room was very nice and had a great view of the city. The breakfast and dinner service has some delicious items on the menu. There are many things to do around the hotel that are in walking distance. Overall I would definitely recommend this hotel to my business colleagues and friends.

Read More
Read Less

Traveling by car with a cooler find another place

By

June 16, 2017

club

No fridge and parking is crazy expensive maybe a couple dollars cheaper then the rest of the city but if you're driving might as well stay just outside the city. I will say that the Internet was awesome and although you have to promise your first born to park there it is a very safe parking garage.

Read More
Read Less

Nice hotel

By

June 16, 2017

club

Only thing was mattress was a little hard and uncomfortable compared to other holiday inn hotels I've stayed previously. Other than that everything was fine.

Read More
Read Less