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Rated 3.8 out of 5 by 391 reviewers.
Rated 4.0 out of 5.0 by Отель в целом соответствующий стандартам данной сети Отель в целом соответствует стандартам данной сети. Номер чистый и достаточно удобный, персонал вежливый. Расположен близко от станции BART, поэтому до SFO аэропорта можно легко и дешево добраться примерно за 30 минут. К сожалению расположение в центре не является преимуществом в Сан-Франциско из-за большого количества бездомных и попрошаек в районе Market street, поэтому возможно другой отель данной сети может оказаться предпочтительнее, не смотря на удаленность от центра. Система отопления несколько шумная. Отелю следует уделить больше внимания качеству и устойчивости интернет соединения. которое , к сожалению, хуже по сравнению с отелями этой же сети в Европе (Бельгия). Необходимо помнить, что в США, в отличие от Европы, персонал ожидает от вас ежедневных чаевых. Конечно, это не является проблемой отеля, но я бы предпочел видеть в счете фиксированную наценку за обслуживание, которую клиент может подтвердить либо отклонить. March 3, 2015
Rated 2.0 out of 5.0 Bad Experience Bad experience: 1- I was located in a room with a shared dor with the neighbored room- this neighbor wakes up 3-4am and talk loudly in the phone and put on music. I called receiiptionist to complain but ithe noise was repeated the following night 2- Third day I talked to manager and he proposed to change my room- I agreed but asked him to change it after I return back from work as I had to catch my work. At night the night shift receptionist didnt have idea and refused to change my room. 3- I cant sleep on firm/soft pillows- I only can sleep on feather pillows. I was dissapointed that the hotel dont have a spare feather pillow- I had to use the blanket as my pillow March 2, 2015
Rated 4.0 out of 5.0 by A cheaper alternative Cheapest brand-name hotel in South market district. February 28, 2015
Rated 5.0 out of 5.0 by Best value for the SF gift show While not located in the best part of town, this hotel was comfortable and clean. The staff were pleasant and eager to accommodate any requests. I have stayed here several times in the past years mainly for business purposes and would recommend it. February 28, 2015
Rated 4.0 out of 5.0��by Great hotel, but stay away from the restaurant As the title says, I was very comfortable at the hotel. In fact, I usually don't sleep well in hotels, but in this one, I slept very soundly. The only problem I had was the "hot" foods at the breakfast buffet were not hot - rather they were at best luke warm. I would definitely stay at this hotel again - the rooms were nice and the location was great. February 26, 2015
Rated 4.0 out of 5.0 by Great place to say...just don't eat there Everything was awesome during my stay except for the breakfast buffet - the "hot" food was lukewarm. In fact, another guest spent 5 minutes berating the restaurant management for this fact. As I said, everything except the restaurant was fantastic - I would definitely stay there again! February 25, 2015
Rated 4.0 out of 5.0 by Great Service The hotel was clean and attractive, but the it was the staff who most impressed me. For example, a bellman intoduced me to a guest who rode up with us in the elevator. The guest had been badly burned in a nearby apartment fire. The bellman clearly cared about the guest, and they had developed an obvious rapport. All of my requests were attended to professionally and courteously. February 25, 2015
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