Rated 3.8 out of 5 by 225
Rated 5.0 out of 5.0 by Job Seeker-Sunset Great value and July 4th Fireworks from the balcony a bonus
The is our third time staying at the hotel and the second time was a five years ago when we were getting the kids passports of which we renewed last month and we stayed at another location in the city. This time, my family and I came to San Francisco to drop off our Au Pair the next day at the airport so we thought that we would stay downtown and then go to Pier 39 to watch the fireworks display. Much to our delight we ordered last minute room service at 9:55 pm and it arrived promptly 10:07 pm which was the end of the shift on a holiday night. We appreciated the staff looking after us as we travelled from your location in Albany, OR so we had a long day of driving. The bonus of our stay was the view from the 10th floor balcony where got to see all the firework displays off on the horizon for about 3.5 hours and we did not have to make the long trek down to the waterfront. Congrats to the staff on a great stay. My only suggestion is that I know the hotel did a renovation about 5 years ago and the rooms are in need of a few touches of urban modernization. Bravo team!!
July 8, 2014
Rated 5.0 out of 5.0 by Jameson1 Great staff
Front desk was very helpful in securing low fare cab and providing general information about restaurants and different areas of the city...
July 7, 2014
Rated 5.0 out of 5.0 by schany80 Bad Parking
You should post on your website that the parking garage is limited to vehicles smaller than 6'6". We drive a full sized Dodge Ram 1500 and had no choice but to park in your garage since we had prepaid the 40-some-odd-dollars for parking (due to booking requirements) and were not about to drive around the city looking for overnight parking.
July 7, 2014