Rated 4.3 out of 5 by 948
Rated 5.0 out of 5.0 by Cycleforlife Comftable bed and great service
Attentive staff - housekeeper was very polite, courteous, and helpful
Restaurant staff were excellent also
June 27, 2016
Rated 5.0 out of 5.0 by The Fonz Great Customer Service
The hotel lost my reservation and the hotel overbooked. However, the front desk was able to work it out so that I could stay.
June 24, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Comfortable with Tidy room
a bit away from the city, that why with less noise, also hotel is a taller building.
- easy access to every where and located in safe area
June 22, 2016
Rated 4.0 out of 5.0 by Sophie8 Overall
Our room had 2 queen beds and each bed had 4 pillows, 2 soft and 2 firm which were easily identifiable.
I really liked the fact that a big fluffy comforter was not on the bed (those gross me out) but rather a clean and comfortable coverlet that was pressed.
All spaces were clean, including the parking garage and the garage had additional security on each floor.
I felt very safe.
June 21, 2016
Rated 5.0 out of 5.0 by Whodey2014 Excellent Hotel
I normally stay the the Intercontinental Mark Hopkins when in San Francisco, but the prices were astronomical, so I chose to stay at the Holiday Inn Golden Gateway. As an Expire Elite member I was given an upgrade to a corner room, which had panoramic views of the city. Absolutely amazing. I originally booked a Grand View room, but was told there were none available. I stated that I booked a Grand View and was originally told that I did not reserve that room. Luckily, I was able to pull up my reservation on my phone and the front desk honored my reservation and gave me the upgrade. I wish this hadn't happened, but all was made right and I was very happy with my stay.
June 21, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Great place!
The hotel is great. The design of the hotels rooms helps you relax as much as you can for that location in the city.
June 20, 2016
Rated 4.0 out of 5.0 by Cubmeister Great Location and comfortable
Good clean room lacking cups for tea or coffee and spoons - these tea/coffee/sugar disposable items were not refreshed - I was forced to buy a mug and spoon. Reception was always busy with long delays an no priority rewards queue
June 19, 2016
Rated 5.0 out of 5.0 by Z3108 Awesome Stay!
Great Hotel, excellent views of the city. The restaurant has good food and drinks. They had a watch party for the basketball games. Very Neat. Parking is Self Parking in garage.
June 17, 2016