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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 818 reviews
76%
Recommend This Property

Ratings Breakdown

818reviews

  • 5 Stars
    347
  • 4 Stars
    222
  • 3 Stars
    114
  • 2 Stars
    67
  • 1 Stars
    68

GREAT ROOM

By

April 21, 2017

My check-in was very pleasant and the girl checking me in was very nice. I didn't get in tell 10pm so I was not in a very good mood but I was after she checked me in. Also my room looks like it was newly remodeled and it was very nice.

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Just what we needed.

By

April 20, 2017

club

Close to airport, comfortable, clean, quiet. We weren't there very long, but it was just right for what we needed. A shuttle to the airport and a place to sleep before flying out early. The only issue was the lack of fridge. We had to switch rooms because I needed a fridge, and there are only fridges from the 5th floor down. If you need a fridge, say so at check in. We also enjoyed the Moroccan restaurant across the street.

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Holiday Inn at San Jose

By

April 20, 2017

club

Overall stay was pleasant. Could have been better if the service staff was attentive to the shower hot/cold fluctuating temperature problem.

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Staff is great - area, not so much

By

April 20, 2017

Nice hotel. Noisy environment outside (train, traffic, people) that was still surprisingly loud inside the room (8th floor). So that made it difficult to sleep.

Staff was great and the restaurant in the hotel was also quite good.

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Good place to park, sleep, fly

By

April 19, 2017

We stay and leave our car at this hotel whenever we have an early flight from San Jose. The beds are comfortable, rooms are quiet, and we can get a good night's sleep before getting up early to catch the airport shuttle. We have had dinner at the hotel's restaurant and the food has always been good.

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Decent night

By

April 17, 2017

club

I stayed for a delayed flight - was a good stay. Only challenge was the shuttle driver wasn't super nice - but that was understandable as it was crazy busy, rainy, and Delta hadn't done a great job notifying him what to expect on the pickup.

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The bed was very comfortable. Friendly staff.

By

April 17, 2017

club

The room was clean and staff friendly.
But there is a wall blocking the widow and taking up needed floor space. ( Winchester mystery house theme ?? )

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ベッドが寝やすい

By

April 15, 2017

club

広いベッドで静かで眠りにすぐにつけました。寒いだったので暖房をつけましたが、暖かくなるまで少し時間がかかりました

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Great Staff , restaurant and bar a hit

By

April 15, 2017

club

The staff was friendly and handled any issues professionally. The restaurant dinner was great. The bar staff was super . Great drinks !

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NICE

By

April 14, 2017

club

Overall it was a nice stay. Bed and pillows were very comfortable and it was quite.

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Housekeeping and front desk service not that good

By

April 12, 2017

club

No bell service. You have to beg for a luggage cart. Housekeeping did not change our sheet in 3 nights we were there

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アメニティ不足とベッドの高さ

By

April 09, 2017

club

中国などのアジア圏への出張が多かったため、感覚がずれているかもしれませんが、宿泊料金の割にはアメニティーが何もないという印象でした。室内用のスリッパ、歯ブラシがないのが、一番困りました。また、ベッドの高さが日本人にとっては高過ぎて、倒れこむように寝ることができませんでした。

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