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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 822 reviews
76%
Recommend This Property

Ratings Breakdown

822reviews

  • 5 Stars
    350
  • 4 Stars
    223
  • 3 Stars
    114
  • 2 Stars
    67
  • 1 Stars
    68

Awesome staff!

By

April 26, 2017

The reason I stayed at the Holiday Inn was because of an experience I had at the Holiday Inn down by the Fishermans Wharf the day before. I had been walking around outside all morning and being from Canada I was not use to the warm weather so I needed to sit down inside for a bit as well as charge my phone. I sat in the Lobby of the Holiday Inn and was able to just relax for an hour. The staff there were amazing, letting me use the bathroom and refill my water bottle no questions asked if I was a guest or not. Some places are not accommodating at all if your not a hotel guest. The Holiday is not one of those places thankfully.
So when I missed the last train out of San Jose on Saturday after the hockey game I knew exactly where I was going to stay if there was room.
It was because of the friendly staff at the Holiday Inn by Fishermans Wharf that I chose to stay at the Holiday Inn in San Jose on Saturday. And I will continue to stay at Holiday Inns in the future because of the great customer service. :)

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Holliday in

By

April 26, 2017

club

The staff was very nice and accommodating and the room was clean and very comfortable

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Good location and service

By

April 26, 2017

club

The staff was very courteous and the room was very well maintained and kept. Would definitely be staying here again soon.

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Great new beds!,

By

April 26, 2017

It's really nice to have a brand new bed and nice quiet room. Interior decor is ready for a refresh.

Bar could use a better selection of snacks.

Bartender was great. Made the time having dinner and drinks enjoyable. She also was great in helping the strangers at the bar open up and have enjoyable dinner dialog

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GREAT ROOM

By

April 21, 2017

My check-in was very pleasant and the girl checking me in was very nice. I didn't get in tell 10pm so I was not in a very good mood but I was after she checked me in. Also my room looks like it was newly remodeled and it was very nice.

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Just what we needed.

By

April 20, 2017

club

Close to airport, comfortable, clean, quiet. We weren't there very long, but it was just right for what we needed. A shuttle to the airport and a place to sleep before flying out early. The only issue was the lack of fridge. We had to switch rooms because I needed a fridge, and there are only fridges from the 5th floor down. If you need a fridge, say so at check in. We also enjoyed the Moroccan restaurant across the street.

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Holiday Inn at San Jose

By

April 20, 2017

club

Overall stay was pleasant. Could have been better if the service staff was attentive to the shower hot/cold fluctuating temperature problem.

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Staff is great - area, not so much

By

April 20, 2017

Nice hotel. Noisy environment outside (train, traffic, people) that was still surprisingly loud inside the room (8th floor). So that made it difficult to sleep.

Staff was great and the restaurant in the hotel was also quite good.

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Good place to park, sleep, fly

By

April 19, 2017

We stay and leave our car at this hotel whenever we have an early flight from San Jose. The beds are comfortable, rooms are quiet, and we can get a good night's sleep before getting up early to catch the airport shuttle. We have had dinner at the hotel's restaurant and the food has always been good.

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Decent night

By

April 17, 2017

club

I stayed for a delayed flight - was a good stay. Only challenge was the shuttle driver wasn't super nice - but that was understandable as it was crazy busy, rainy, and Delta hadn't done a great job notifying him what to expect on the pickup.

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The bed was very comfortable. Friendly staff.

By

April 17, 2017

club

The room was clean and staff friendly.
But there is a wall blocking the widow and taking up needed floor space. ( Winchester mystery house theme ?? )

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ベッドが寝やすい

By

April 15, 2017

club

広いベッドで静かで眠りにすぐにつけました。寒いだったので暖房をつけましたが、暖かくなるまで少し時間がかかりました

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