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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 364 reviews
85%
Recommend This Property

Ratings Breakdown

364reviews

  • 5 Stars
    218
  • 4 Stars
    75
  • 3 Stars
    18
  • 2 Stars
    30
  • 1 Stars
    23

Horrible housekeeping

By

June 21, 2017

My room was clean when we arrived; however, was missing coffee cups/supplies. I had to call for those. The following day, house keeping came in to get dirty towels and did not replace towels. They did not clean the room, replenish soaps, shampoos, coffee, cups, regular cups, laundry bag, nor did they make the beds. I had to call down AGAIN for towels and other supplies. The following day, the room was cleaned and only some of the supplies were replenished. The towels on the counter for face and wash cloths were not replaced...only bath towels.
The restaurant experience was good. Our service was FANTASTIC but prices were high. We will not stay here again due to housekeeping issues.

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Comfortable bed

By

June 21, 2017

Thoroughly enjoyed my visit! Had requested the room next door, but I had the same wonderful experience as before.

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Nice Room, Good Service

By

June 21, 2017

club

Stayed one night for a nearby wedding. The room was clean and comfortable. The breakfast food at the restaurant was fairly average but service was a bit slow considering there was only one other guest present. Staff was friendly and helpful. Easy check in and check out.

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Business Travel Stay

By

June 20, 2017

3rd time staying here, awesome front desk staff, great hospitality. Each trip was a one week stay, won't stay anywhere else. This hotel is awesome! It's worth the extra miles from where I was working at downtown. Kudos to everyone and thank you very much. Looking forward to my next trip.

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Hidden Gem

By

June 20, 2017

club

Great hotel for our stop over on our way to the beach. Everything was great! Only minor things was the pool had way too much clorine in it. Also, a breakfast buffet would have been nice rather than ordering off the menu. Regardless the place was great!

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Good and bad

By

June 20, 2017

Great hotel, clean, comfortable rooms and very good staff. Just don't try to eat at restaurant. It is understafffed and very poorly managed.

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EXCEEDED EXPECTATIONS

By

June 19, 2017

club

I was very pleasantly surprised by the quality of the professional and friendly staff and the quality of the hotel. I would recommend without hesitation.

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Father's Day Weekend

By

June 19, 2017

club

I was only at the hotel for 5 hours...to sleep. I got in at 1:30 pm and was on the road by 6:30 am. Rasheed was very helpful.

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Staff

By

June 14, 2017

club

The staff are what make your Hotel stand out,
Great people, so nice, friendly and curtious,

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Excellent property

By

June 09, 2017

I have been reluctant at times to book Holiday Inn properties as they are at times older. This property was very clean and had an excellent atmosphere. My future travels to the Richmond area will include this property.

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Friendly Staff

By

June 07, 2017

platinumelite

I have stayed at this Holiday Inn several times and everyone is always very friendly.

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Servicio excelente, personal amigable.

By

June 01, 2017

Muy buen hotel, buena relacion valor/precio. Desayuo fantástico

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