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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 462 reviews
81%
Recommend This Property

Ratings Breakdown

462reviews

  • 5 Stars
    251
  • 4 Stars
    105
  • 3 Stars
    44
  • 2 Stars
    35
  • 1 Stars
    27

Wedding Weekend

By

May 24, 2017

club

3/5 because of my experience re bathroom in particular the shower. I noted poor water pressure in sink when trying to wash hands. Took me forever to wash face, rinse face and brush teeth, etc. On my way out to lunch reported that and my inability to find how to switch off shower head for handheld shower. Upon return front desk told me housekeeping got shower working. As arrived in room housekeeper showed me how to switch and the fact she switched it for me.
Next morning went to take shower and shampoo and almost fell not once but twice. Reported this to desk at check out and poor water pressure again

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Great night

By

May 22, 2017

platinumelite

Enjoy our brief visit to Santee and will definitely be back.

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Nice, comfortable room.

By

May 21, 2017

club

We had a very short stay here in the middle of a long driving trip so we did not use many of the available services.
However our room was what we had requested and was very clean and comfortable.

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Most comfortable bed I've slept in while staying in a motel/hotel.

By

May 17, 2017

club

Stayed here because of class reunion next door. Staff was friendly and room was clean. One of the best places I've stayed I at in a long time

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Super Staff

By

May 16, 2017

Beautiful place, gorgeous lobby, didn't look like a typical hotel lobby, very welcoming. Breakfast staff very friendly, efficient and helpful. Jerome was a joy.

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Nice hotel

By

May 12, 2017

The room was nice and the staff were friendly. /we Checked very late and left early so we did not use any of the amenities but everything looked nice

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My travel

By

May 09, 2017

The front desk girl was very helpful and friendly. Nice to see a smiling face at the end od hours on the road.

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Great Service/Hotel

By

May 09, 2017

platinumelite

The staff was very reseptive, courteous, and very respectful.. they truky went out of their way to ensure the stay was good..

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Great stay.

By

May 07, 2017

club

Everything was in great shape. Clean and comfortable room, nice staff. I would definitely stay there again.

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visit in may

By

May 05, 2017

club

overall nice. clean room. air conditioning cranked up quick, I would stay again

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Clean and friendly

By

May 02, 2017

club

The hotel staff was great. the rooms were clean and comfortable.

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Great value

By

April 29, 2017

platinumelite

Will be sure to stay here again soon as it fits my location requirements and the service is excellent

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