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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 835 reviews
94%
Recommend This Property

Ratings Breakdown

835reviews

  • 5 Stars
    578
  • 4 Stars
    170
  • 3 Stars
    45
  • 2 Stars
    27
  • 1 Stars
    15

Small rooms but nice hotel.

By

June 27, 2017

Room was smaller than expected. Coupons for breakfast were nicer than traditional continental. Option of both indoor and outdoor pool was appreciated.

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Comfortable stay

By

June 26, 2017

club

Nice, clean room. Very comfortable bed. Loved that I was able to open the window in my room!!! Also greatly appreciated having a mini fridge and microwave in the room. The outside pool area offered nice lounge chairs, which was a treat during conference breaks. I enjoyed being able to use the indoor pool until 10 pm and in the morning. And the water temperature was just right!
The location of the hotel is great. Adjacent to a nice park and within a 1 minute walk to the downtown area with all the shops and restaurants. The hotel is also very pet-friendly. Another plus! Would definitely recommend and stay here again.

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Property needs to be updated

By

June 23, 2017

Broken furniture and stained floors take away from a nice property in the best area of Saratoga.

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No Issue with my stay

By

June 22, 2017

club

Nothing wrong with my stay. Had a wonderful time in the town.

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Lovely property

By

June 19, 2017

In the middle of Saratoga Springs, the Holiday Inn Express is a lovely place to stay. Great staff and service and inviting, well appointed rooms.

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The breakfast is a joke!

By

June 19, 2017

Breakfast is only "a la carte", very expensive, not flexible, with a slow service. Stay away... and get your breakfast in Saratoga somewhere else.
It is a pity for this hotel well located, freshly renovated.

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Great Staff

By

June 19, 2017

club

Really enjoyed our stay. The staff was friendly and helpful. The food in the restaurant and lounge was very good. A great location with lots of restaurants and the race track within walking distance.

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Wonderful Stay

By

June 17, 2017

Wonderful Stay remodel of hotel was nice, hallways still look a little dated, bar, restaurant and outside look great, Some work being done on parking lot. Busy during days with meetings, was a problem finding parking because of it. Should have designated parking for meeting room or hotel guests,
Used shuttle service one night to go to dinner. Nice driver, quick pick up. Front desk was nice.Bar tender during day would be busy with restaurant and or meeting rooms, so you may have to wait a little for refills. Breakfast was fine, looks like all hotels in chain have same menu, not to much variety.Overall a nice stay.

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Management

By

June 14, 2017

club

The managers were very courteous and very nice. They did their best to manage the 2 nights of a fire alarm situation as best as they could. They handled my concerns to the best of their ability and I am satisfied.

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Excellent staff

By

June 14, 2017

I can't say enough great things about the staff. All staff--cleaning, servers,desk clerk and grounds. Upon leaving we did ask for a manager to express the wonderful staff that the hotel provided.

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Nice but expensive

By

June 14, 2017

club

Came to Sarasota Springs for a wedding. The hotel was nice but very small rooms, much like a cruise ship. For the price an included breakfast would have been appreciated.

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Great Location and Relaxing Stay

By

June 08, 2017

platinumelite

Staff is Great and The rooms are very comfortable especially the bed. I've never eaten in the restaurant but the room service is great and everything I've ever ordered has tasted delicious. Your right in Downtown and close to everything. Definitely recommend.

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