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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.1

based on 760 reviews
87%
Recommend This Property

Ratings Breakdown

760reviews

  • 5 Stars
    362
  • 4 Stars
    234
  • 3 Stars
    83
  • 2 Stars
    51
  • 1 Stars
    30

Dated

By

May 23, 2017

club

The room I have been given every time at this location is dated .

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Another great stay

By

May 20, 2017

club

Returned for business and was as pleased with service as much as my last stay. Consistently excellent!

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Good

By

May 14, 2017

Good stay along with decent resturant, various room options.

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comfortable stay. Good location.

By

May 10, 2017

club

Stayed over for work reasons. Nice to have meetings in the building that you stay in. Hotel needs some updating but it is very clean, comfortable. Great beds.

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Review

By

May 05, 2017

club

Staff was very friendly and the room was clean. Hotel is dated, however for one night it met its purpose.

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Great place

By

May 05, 2017

club

Great hotel to stay at. Has everything you need. Room wasn't so clean, but wasn't in Sarnia only to stay in hotel.

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Business Trip to Sarnia

By

May 04, 2017

club

Staff friendly, room clean, food good.
Found the hotel to be a little tired looking but it was clean and comfortable.

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Good choice

By

May 01, 2017

I enjoyed a yummy breakfast in the dinning room restaurant while sipping a hot coffee and reading the daily newspaper. My son enjoyed the pool while my mum enjoyed the comfortable beds.Thank you for an enjoyable stay! We are looking forward to our next visit.

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always a great stay

By

April 30, 2017

platinumelite

We stay here a few times a year while visiting family and it's always a no-stress experience. Great staff and amenities. Like that the restaurant overlooks the golf course so it feels nice and relaxing.

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Good service convenient location

By

April 30, 2017

club

Good place..didn't try swimming pool friendly service.. I did experience a bit delay at breakfast buffet as staff were overloaded

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Communication and site awareness

By

April 29, 2017

club

I believe that the staff, who seem friendly and motivated , are working within a system that does not allow for awareness of all that is going on around them. Things that may impact adversely on the client are being ignored. Feedback loops are ineffectual .

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Great service

By

April 29, 2017

Superior customer service by the front desk attendants made my stay quite enjoyable.

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