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Rated 3.9 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Friendly staff,, clean comfortable rooms Very nice hotel, clean friendly and helpful staff. Will be backin Sept. thanks again. Love the bed so comfortable. May 19, 2016
Rated 4.0 out of 5.0 by Best of the Area The Holiday inn is by far the best quality for the area, i was staying in a comfort in near the airport and the back rooms are all facing the airport ,actually its facing directly where SW airlines terminals is located so go figure the jet noise for the late arrival 11pm flight,Yikes!! .So i had the chance to move to this hotel and what a difference it was. I can't complain, its clean and price is reasonable, though i noticed later on that my room had no fridge or microwave this was a real downer they must address this issue at least but In overall the restaurant downstairs was always full, the bar was a bit loud as usual, lively . I couldn't complain, the hotel is nice in my view. May 16, 2016
Rated 1.0 out of 5.0 by poor rest, badly maintained My main issues with my room were: The only curtains were gauzy white things which did not block light, which mean the parking lot lights shined into the room at all hours. The air conditioning and heating was poorly controlled, so the temperature fluctuated quite a bit The bed was rather stiff - I always woke up with a sore back All the pillows were lumpy, whether it was the "firm" or "soft" ones The toilet did not flush properly. It took 3-4 flushes to fully flush everything down. May 16, 2016
Rated 5.0 out of 5.0 by Nice place to stay We enjoyed our visit, The hotel was clean, the room newly renovated and the staff super friendly and helpful. It was a great value for the price we paid. May 4, 2016
Rated 4.0 out of 5.0 by clean and comfortable The only complaint I have is that the heavier shades do not close, so it was very light in the morning and could not sleep as late as I wanted May 2, 2016
Rated 5.0 out of 5.0 by Room comfortable accomodating, breakfast great!! Room clean, comfortable and suited our needs-a good nights sleep!! Breakfast at the restaurant is excellent! April 26, 2016
Rated 5.0 out of 5.0 by Very comfortable bed! The lobby is beautiful and the guest rooms must have been recently redone. Bed was nice and firm. Bathroom was small, tough to get in and out of without hitting yourself with the door, but the shower and towels were great and the hairdryer was good too. Easy ride over to Newport in the AM and convenient to URI. April 26, 2016
Rated 4.0 out of 5.0 by Comfortable Hotel My husband and I were on a quick weekend getaway and were happy with the hotel and accommodations for the 2 nights we stayed. The hotel website stated under renovations and restaurant closed however to our surprise the restaurant was open and lobby was completed. This was a great surprise. The bed was firm but still comfortable, the bathroom was extremely small and there is NO closet just a open area to hang your clothing, I did not care for this. There was no refrigerator in the room which seems out of the norm for most hotels nowadays. I was disappointed in the housekeeping they did not replenish the toiletries in the bathroom and left the dirty washcloth in the tub where I had left it. I know it is small but sometimes the small things matter. The room did not have any hotel guide or any information on room service. We did go to the restaurant on site for breakfast before we headed for home after we checked out. While at breakfast we overheard another table saying how they received coupons in the room for money off the restaurant we did not get these in our room which doesn't seem right if you offer it to one guest it should be offered to all they stated the coupons were in the folder with the hotel information, well we did not have this in out room so we lost out on the savings. Only suggestion is maybe hand coupons to your guests at check in that would be a nice touch since they are obviously not placed in all guest rooms. Staff at the hotel were all great! I am not sure of his name but the gentleman who served us in the restaurant was so friendly and made our meal very enjoyable. I would recommend this hotel for others wanting to visit the area and we would return in the future. April 25, 2016
  • 2016-05-31 T12:30:53.071-05:00
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