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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 1382 reviews
76%
Recommend This Property

Ratings Breakdown

1382reviews

  • 5 Stars
    575
  • 4 Stars
    480
  • 3 Stars
    199
  • 2 Stars
    75
  • 1 Stars
    53

交通方便,性价比高

By

July 26, 2017

由于工作关系经常往返上海、南京、杭州,入住长城假日酒店真是太方便了,上海火车站出站5分钟步行直接到酒店,不用担心时间太晚交通不方便不安全的问题,节约大量的时间。酒店对致悦会员给予的待遇也是非常不错的,免费的丰富多样的早餐,迷你吧,酒廊免费使用,性价比实在太高了。每次出差首先考虑长城假日酒店。特别想念早餐师傅现场制作的兰州拉面,味道棒棒的!

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方便快捷

By

July 26, 2017

第二次入住,如果是想乘长途客车或者火车的话是不错的选择,地铁也非常方便。
价格小贵。没有吃早餐,下次再体验

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一个前台没人值守15分钟的酒店

By

July 25, 2017

因为航班取消协议酒店又满房,我就订了这家假日。到了酒店已经是夜里12点了。门口没有礼宾开门,也没有任何工作人员,最让人生气的是,前台居然也没有人。按照正常假日的规定应该至少一个值班经理和一个前台工作人员值班的啊!什么也没有。足足站了15分钟才有人。而且工作人员没有说任何抱歉让我等的话。入住时候也没有识别到我的至悦会员身份。还说要押金。很不理解假日的服务怎么变成了这样。第二天退房走的时候我跟前台投诉,前台只是敷衍的说了句我会交班反馈。到现在也没有任何回复反馈。很差很差的酒店。

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床铺舒适,房间清洁,设施齐全

By

July 25, 2017

club

长城广场假日酒店交通非常便利,临近地铁和火车站,而且没有噪音。酒店环境及服务都很好,对会员的关怀比较到位,性价比高,合适商务及休闲入住。

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Excellent service

By

July 25, 2017

club

Although the facilities are pretty out of fashion and old, the services are so good even better than many 5 star hotels.

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服务好,房间陈旧透气不好

By

July 24, 2017

首次入住,离公司近,期望值很高,问题是
酒店比较陈旧,主要问题是窗户不能打开,可能是因为住在4层,透气不好,房间里有些异味。
员工服务很nice,酒店早餐也可以。
另外,为什么没有积分?我的IHG app里面显示没有入住和积分的记录。会员号:Club 227655287

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床铺舒适,二流服务。

By

July 23, 2017

请跟我say hello ,请识别我的会员身份,请帮我叫辆出租车,这个要求好像很基础,为什么就这家没有?

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上海周末游

By

July 22, 2017

由于有婴儿同行,提前和酒店联系到店后酒店也给出了相应的布置,总体感觉很不错,不过这个字数限制是什么鬼

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Great Service

By

July 22, 2017

For pure vegetarian Indians you may provide veg meals in indian dishes. Drinking water may be provided as much as the guest require un their rooms. Cold water or some refreshing drink may be offerd to guests at the time of check particularly in summer season. Spa sud be under the supervision of hotel management. Some more English speaking/understanding staff should be there to take care of international guests. At least in Restaurant Meal menu should be provided in English language.

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Good area

By

July 21, 2017

platinumelite

It was.not so special.but keeps good level in all areas. Room cleaness andcomfort etc. Near station and.near many popular area in Shanghai.

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Excellent location an great staff

By

July 20, 2017

Very good location. Staff is very helpful. Will stay at this hotel also in the future.

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房间靠近电梯 睡眠不足

By

July 19, 2017

酒店位置优越,入住退房时前台员工比较友好,整体体验良好,只是安排的房间靠近电梯,比较吵,HSKP阿姐在走廊声音比较大,早上会被吵醒

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