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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4.1

based on 1374 reviews
76%
Recommend This Property

Ratings Breakdown

1374reviews

  • 5 Stars
    572
  • 4 Stars
    478
  • 3 Stars
    197
  • 2 Stars
    75
  • 1 Stars
    52

上海周末游

By

July 22, 2017

由于有婴儿同行,提前和酒店联系到店后酒店也给出了相应的布置,总体感觉很不错,不过这个字数限制是什么鬼

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Good area

By

July 21, 2017

platinumelite

It was.not so special.but keeps good level in all areas. Room cleaness andcomfort etc. Near station and.near many popular area in Shanghai.

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Excellent location an great staff

By

July 20, 2017

Very good location. Staff is very helpful. Will stay at this hotel also in the future.

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房间靠近电梯 睡眠不足

By

July 19, 2017

酒店位置优越,入住退房时前台员工比较友好,整体体验良好,只是安排的房间靠近电梯,比较吵,HSKP阿姐在走廊声音比较大,早上会被吵醒

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前台服务态度恶劣

By

July 18, 2017

酒店硬件设施老旧,关键是酒店电话里服务态度太差,有东西落在酒店打电话过去询问,接电话的人说要不要订房,我说东西落在酒店找东西,就说不是酒店打错了。搞不懂ihg酒店怎么会有这种服务水平和态度,太失望!

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人員親切,性價比高

By

July 17, 2017

若不要求過高的品質,該酒店的性價比算高,但對於長期住宿的旅客,仍有許多的不足,例如網絡速度慢,行政酒廊菜色偏少,衛浴設備老舊.....等

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Ok for business travel

By

July 17, 2017

platinumelite

nice reception
great location
small room
normal breakfast

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还行

By

July 17, 2017

员工热情。
男的帅气女的漂亮。
遇到小朋友,酒店还送了继续。
辨认出会员,给升级了。
健身房很舒服。
房间干净。

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亟需窗帘

By

July 16, 2017

platinumelite

窗户很小而且很脏 完全看不到外面 没有遮光窗帘 到早上不到五点阳光就十分刺眼 严重影响睡眠质量 房间很整洁 床铺很舒适 员工服务态度很好 地理位置好 希望下次来时窗帘能够改善

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My chooice hotel

By

July 14, 2017

platinumelite

Great location: near train station, subway, shopping and banks.

Friendly and helpful staff: front desk, guest services and dinning room.

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與以往入住的好印象,反差太大,

By

July 14, 2017

club

1.對前台第一線的第一印象欠佳。
2.早餐品質很好,主管級領導主動表達關注態度,服務精神行動尤佳。
3.前台似乎有意無意做出不耐煩的態度,容易造成誤會。
4.房間內部顯然做過整修,符合星級酒店水準,格局及隔音最好,請保持。
5.服務業要求員工把顧客當『上帝』,其實大可不必,但是,雙方都要尊重對方。

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房间老旧 服务差

By

July 14, 2017

platinumelite

上海站旁边,交通算便利,出行方便 房间老旧 有刺鼻的霉味服务态度很差 总体除了出行方便 其它差评。所有目前入住IHG旗下酒店体验最差的一家 不推荐入住

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