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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4

based on 1014 reviews
75%
Recommend This Property

Ratings Breakdown

1014reviews

  • 5 Stars
    425
  • 4 Stars
    345
  • 3 Stars
    149
  • 2 Stars
    59
  • 1 Stars
    36

还算不错

By

August 09, 2016

缺新装修的,比第一次入住好多了。但是认为性价比不是很高陷是APP无法完成预定,无法提交信用卡信息,已经是多次了。
还有为啥评论要很多文字啊

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過ごしやすい

By

August 09, 2016

上海駅に近く、またこの近くは開発も進んでおり(特に漢中路駅近く)多くのお店があり、食事や買い物も大変便利です。
ホテルでは、色々なサービスがとてもスピーディに対応してくれますので大変快適に過ごせます。

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性价比高

By

August 06, 2016

platinumelite

酒店地理位置紧靠上海火车站,交通方便,安静,对会员很厚道,性价比很高。周边餐饮选择也很多,很喜欢这家。

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方便

By

August 06, 2016

火车站附近较好的酒店,毗邻火车站,很好的地方,出差习惯住这里了,就是堵车的时候办事会有点不方便,别的都还不错

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普通

By

August 06, 2016

上海駅に近いだけが取り得のホテル。
駅に近い割りに価格が安い。
IHGアンバサダー会員でもアップグレード等なし

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7/27 CJ期间出差上海入住假日酒店 感受到了贴心服务

By

August 05, 2016

club

预定便捷,客服和酒店工作人员贴心周到。去的时候正赶上酒店入口装修,不过不影响入住心情。结账时的房费价格和预订时候的价格一致。 由于是会员还得到了升等,并且送了饮料券。 感觉很开心。

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Muy buena atención y cama cómdoda

By

August 04, 2016

Bien localizado, a una cuadra del metro. La limpieza del cuarto podría ser mejor (alfombras), pero en general el estado del baño y cuarto es limpio. La cama es muy cómoda y el servicio excelente. Me podría quedar de nuevo.

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入住快捷

By

August 03, 2016

platinumelite

十分快捷的办理入住,因为是兑换的房间,基本去了拿了房卡就可以入住了,退房也是一样,把房卡还了就可以走了

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员工态度真诚

By

August 02, 2016

club

酒店开业应该已有年头,是该到了装修的时候了,可以看出酒店的管理层在装修期间还是花了很大的心思来提高客人的满意度的,装修的现场使用了帷幔布置,颜色选择上也很亮眼,到了酒店,就能感受到礼宾部的员工和总台小姐多次的真诚道歉,做的很好!完全可以接受理解!

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A Visit below Average

By

August 01, 2016

club

The hotel lobby was under decoration during my visit. It created some annoying effects.

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假日品牌 觉得还不错

By

August 01, 2016

入住 退房效率的提升。。大厅装修 很不方便 没有门童指引接待 也没有预订出租车的服务。觉得比想象中的酒店集团逊色很多 设施也很老旧。。。。。。。。。。。。。。。。。。

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装修期间入住体验很不好

By

July 29, 2016

club

二三楼在装修,声音非常大。说是十点开始,其实住在四楼的朋友反馈7点就开始了,根本没法睡觉!
我觉得装修会影响到的房间就别开出去了,或者开房的时候明说哪些楼层会影响到,什么都不说,就分给我朋友四楼,他本来就感冒了,还吵得没法睡,跟前台说,他们只是抱歉。
体验很差!

Posted byHotelStaff
July 31, 2016
尊敬的客人您好! 感谢您和您的朋友选择入住广场长城假日酒店。对于您朋友的感受,请允许我们深表歉意。酒店目前正在进行装修,双休日10点开工,非双休日8点开工,偶有工作人员违反纪律,我们一旦发现也很快予以劝阻。无论如何,影响到您朋友的睡眠是我们工作上的疏忽,我们希望能有机会进行弥补。如果方便请与酒店取得联系,我们将显示我们的诚意。希望您和您的朋友将来仍然莅临酒店,见证我们的改善和提高。 李娜 总经理个助
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