Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 885 reviews
84%
Recommend This Property

Ratings Breakdown

885reviews

  • 5 Stars
    461
  • 4 Stars
    307
  • 3 Stars
    64
  • 2 Stars
    28
  • 1 Stars
    25

Excellent stay but marred by unexpected problem

By

May 28, 2017

Problem already reported in my survey. I dont have 50 words.

Read More
Read Less

酒店装修时间已经老化了

By

May 26, 2017

platinumelite

酒店装修时间太长了,公共设施老化,房间设施和风格已落伍,建议加快改造!。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Read More
Read Less

牙刷刷毛可以軟一點

By

May 24, 2017

在每日浴室內所附的牙刷,其刷毛太硬了,刷起來不舒服,希望日後能更換軟一點的刷毛牙刷

在每日浴室內所附的牙刷,其刷毛太硬了,刷起來不舒服,希望日後能更換軟一點的刷毛牙刷

Read More
Read Less

地下鉄駅からは少し遠いが良いホテル

By

May 23, 2017

地下鉄駅まで多少距離があるが、天気さえ良ければ5-10分で歩ける距離。部屋は一般的なHoliday Inn品質で問題なし。

Read More
Read Less

中规中矩

By

May 22, 2017

整体中规中矩的表现,酒店的设施偏老。前台由于人手的原因处理效率比较低,希望以后可以多些人来处理。行政酒廊偏小,餐具使用和布置都不够人性化。由于入住价格比较高,这次入住也没有什么性价比可言。

Read More
Read Less

No Foreigners allowed in Holiday Inn Vista,Shanghai

By

May 20, 2017

I booked a room at the Holiday Inn Vista, Shanghai, as a so called "Spire Elite Member", with four weeks in advance. On my arrival I was told by the receptionist to better look for other hotel as they are not allowed to accommodate foreigners - police order. I asked for the Hotel Manager. He knew nothing, however repeated the same phrase:"We are not allowed to accommodate foreigners - police order." I feel very disappointed and reconsidering whether to stay at IHG associated hotels with such weird sales policies in future. I certainly do not recommend the Holiday Inn Vista, Shanghai to fellow foreigners.

Read More
Read Less

舒适

By

May 16, 2017

club

定位明确,服务一流,房间舒适、地理位置优越,就是停车有点不太方便。整体感觉还是不错。下次去上海还会住这家酒店。

Read More
Read Less

有霉味,其他还好

By

May 15, 2017

club

房间有霉味,空调有点吵。
其他还好,中餐性价比高。
味道还可以。
离地铁站近。可以步行8分钟到。
卫生间比较狭窄。设施不是特别新。
对面是上海滩夜总会。

Read More
Read Less

位置方便 服务周到

By

May 13, 2017

下次还会经常入住,公司协议酒店,一直经常入住。尤其这次餐厅晚饭,服务经理态度非常好,细心周到。电话预定也比较方便,并且提现了金卡会员的优待。

Read More
Read Less

入住整体感受

By

May 09, 2017

地理位置还不错,前台服务比较积极热情,会提醒会员应享有的服务。床铺舒适,不过房间感觉有点小(双床房),整体还是不错的,下次如果出差火车站附近,可以考虑再次入住

Read More
Read Less

床铺舒适,服务一流

By

May 08, 2017

club

每位服务人员都很热情,无论是晚上我们回酒店,早上吃早餐,早上出行,上下电梯,遇到的每位工作人员,出门帮我们推开旋转门,早餐时主动问我们是否需要茶和咖啡,都是很热情和真诚的,很舒服。

Read More
Read Less

预订销售人员的服务理念

By

May 05, 2017

platinumelite

我一直是Cissy的客户,跟她已经转了三家假日酒店,从智选到目前的古井, 从生疏到熟悉,成了跟屁虫。 之所以成为这样,也是一个过程的积累。从六年前刚开始的接触,认为其不过是个销售人员,肯定要自己利益最大化。但随着酒店预订次数的增多,发现这个销售并不是想象中的那个销售。有时会碰到房间紧张, 协调不开,Cissy会主动帮助联系其它的假日酒店,站在客人的角度考虑价格和交通的便利性,不厌其烦地等待客人的选择,并且每次都会做到善始善终,决不半途而废,无论客人是否最后选择IHG酒店。
相信每个人面对销售人员都有一份抵触或谨慎,但销售对每个人都想做成朋友, 谁能够解决好这个矛盾谁就可以脱颖而出。不用我多说, IHG应该知道Cissy的价值吧。

Read More
Read Less