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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 863 reviews
85%
Recommend This Property

Ratings Breakdown

863reviews

  • 5 Stars
    449
  • 4 Stars
    303
  • 3 Stars
    61
  • 2 Stars
    28
  • 1 Stars
    22

Nice Hotel

By

April 30, 2017

Have been stayed here more than 10 years and feels good every time come back!

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礼宾服务,超级棒

By

April 30, 2017

club

wonderful。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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服务周到 标准餐食

By

April 29, 2017

一如既往的周到服务和种类丰富的早餐, 建议定期检查房间的空调设备并及时对房间进行通风,避免潮湿气味.

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Great Service

By

April 28, 2017

platinumelite

Overall great service. The staff at the club lounge was attentive and provide good service during breakfast time.

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服务赞 地段有特色

By

April 27, 2017

platinumelite

地段处于老上海中心区域便利地段~硬件条件普通~建议酒店可以去针对地段特色等特征做些调整,尤其是酒店房间设施,如果在通风方面做些改进,应该会更好~

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总体满意

By

April 27, 2017

前台以及行政酒廊服务比较好,酒店房间整体不错。
早餐花样众多。
洗衣服务很快。
希望尽快恢复健身中心的使用。

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床铺舒适,服务不错

By

April 25, 2017

有一点比较尴尬的时,预订时并不清楚入住期间游泳池和健身房不能使用。其他的话,总体来说还不错,但是装潢还是显得商务气息比较浓厚。性价比比较一般。

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地段不错,设施陈旧

By

April 25, 2017

platinumelite

地段不错,但设施陈旧,可能有些年头没有装修过了,建议该装修下了
2楼的餐厅还不错,游泳池在维修,没有用

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排风扇与墙内水管噪声很大

By

April 24, 2017

23点check in,701房间,本打算睡个好觉。但是房间内排风扇噪音非常大且无法关闭,墙角处间歇还有水管噪声。无奈凌晨12:00要求服务中心前来处理。服务中心在凌晨竟提出让工程部前来查看,不考虑客户的休息问题吗?而且,工程部敲敲打打很久,告诉我没办法,让我拿掉房卡断电睡觉,有哪家酒店会要求客人断电睡觉?后来在我的要求之下给我换房,换房又拖拖拉拉十几分钟,换到1717房间(同房型,为行政楼层但无待遇)后已经接近凌晨1点,且排气扇仍有噪音,最后实在困的受不了直接睡觉了。懒得和前台争论了,对上海古井假日很失望。

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物有所值

By

April 22, 2017

服务周到,员工热情周到,餐饮食品很好,价格公道,预订简单,未住之前就收到短信很温馨,并且识别出我的会员等级。

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服务一流

By

April 22, 2017

由于个人原因,抵达酒店前台已经凌晨。前台热情接待,前台入住得到相对于升级房间,并且有迎宾水果。非常感谢

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comfortable bed and great service

By

April 21, 2017

club

Overall, the service is good with comfy bed and pillow for a good night rest.

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