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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.3

based on 1074 reviews
83%
Recommend This Property

Ratings Breakdown

1074reviews

  • 5 Stars
    568
  • 4 Stars
    354
  • 3 Stars
    89
  • 2 Stars
    35
  • 1 Stars
    28

服务很好,设施中等

By

October 17, 2017

club

因为是老酒店,所以设施设备有些陈旧,但是价格相对来说也很实惠,总体来说性价比不错吧,本着酒店的服务,还会再来入住,确实很欣喜

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前台亲切,熟悉。

By

October 17, 2017

platinumelite

房间也很舒服,洗澡和床品都好。性价比太高了。住着很安心很放心很舒适。作为老客人,得到了应有的照顾。健身房视野也好。

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前台服务态度差

By

October 17, 2017

前台服务态度差,那天我生日,有蛋糕帮我送去酒店,我就请前台帮我放在酒店房间或者lounge的冰箱,前台各种推脱不配合,甚至不接电话,服务态度非常差

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体验尚可,服务员态度不错

By

October 16, 2017

platinumelite

体验尚可,服务员态度不错;期待早点可以有所改善,尤其是酸奶可以检查一下是否新鲜,款式是否多样,食物是否在有效期内

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服务态度好、交通便捷

By

October 12, 2017

club

整体感觉一流,适合休闲/商务,入住后会有免费的饮料和小吃。大厅服务员态度优秀,热情周到。这里为什么要写这么多的字,没有这个必要吧。
下次去上海的话,还会继续入住IHG的酒店,也推荐大家关注IHG,整体的感觉很不错。够了吗???

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服务周到,枕头舒适

By

October 12, 2017

platinumelite

假日酒店是住的比较多的酒店,最喜欢他家的枕头,房间设施不错,比较周到的有多个usb充电口提供充电,这个非常贴心。

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性价比高

By

October 12, 2017

国庆长假没人管饭,又有两个小恶魔在家,就找了家附近的这家酒店入住。吃的话,早餐选择一般,晚餐二楼自助火锅不错,去了两次。玩的话,周边有巴黎春天和亚新商场,楼上游泳池不大,两孩子每天打卡,也足够我家老大冷水池游泳,老二温水池戏水了。值得一提的是,白金会员识别度很高,主动升级行政楼层,提供minibar和一楼行政咖啡厅服务。

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服务态度好,乐于助人~~

By

October 11, 2017

platinumelite

对这家的工作人员的友好度非常高。非常热情,但是还需要专业一些。比如白金问候,迎宾礼品,如果停车了主动问下是否需要停车票。酒店设施有点陈旧了,可以简单保养下。。早餐丰盛,服务人员还帮冲了咖啡,有衣服遗落在早餐厅,给送回了客房~这些小细节还是非常令人难以忘记了,谢谢!

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地理位置优越,整体服务下降

By

October 11, 2017

酒店地理位置佳靠近地铁站,服务水准相对以前有所下降。国庆期间入住,入住前再三要求安静房间,最后还是安排到对着工地,第二天换房后解决问题。酒廊节日放假,令人称道的会员服务无法很好体验,大堂酒吧服务不到位,经常没人,男服务员态度生硬。前台明显感觉人手不够。作为一贯受人称道的优良服务的假日,有望多加改进。

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入住体验

By

October 10, 2017

1、枕头和床垫舒服,睡眠质量好;
2、泳池清洁,温度舒适,更衣室泳池硬件不错;
3、需要改经的地方,没用给我升级房间,前台说行政套间没有了

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服务与休息情况

By

October 10, 2017

club

酒店工作人员服务很好,办理退宿会稍慢,隔音很好,枕头过软,这是稍微有些影响睡眠体验的,无线网络速度很快

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设施老旧 性价比差

By

October 10, 2017

platinumelite

太老旧了,房间和浴室都很小,整体风格也很压抑。
国庆节期间入住,行政酒廊和商务中心都没有开。
工作人员数量短缺,打电话要打很多次才有人接听。
还不如周围新的智选假日,不符合假日酒店应有的标准。

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