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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 723 reviews
81%
Recommend This Property

Ratings Breakdown

723reviews

  • 5 Stars
    366
  • 4 Stars
    235
  • 3 Stars
    65
  • 2 Stars
    30
  • 1 Stars
    27

没有以前服务好

By

March 25, 2017

首先,贵宾登记入住的通道经常没有人,必须跟其他客户排队。check in 的时候,没有体现贵宾待遇,我同时给客户订了一间房,前台为了将房间卖掉,3次给我电话,我清楚告知,我的客户会到,结果还是3次给我打电话。
房间里面非常冷,被子很薄,基本没有保暖功能。
happy hour 的东西也非常少,没有任何可以吃的。早餐的人员太多,给会员预留的地方也被占领,我几乎没有吃什么就出来了,非常失望。
Check out 的时候,排队等了很久,才轮到我,耽误行程。而且前台非常不职业,问了班车事宜,结果前台告知我不知道。礼宾的人更加没谱,告诉我班车07:15结果是08:00Am,导致我提前到外面吹风。这次入住非常失望。

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酒店不错

By

March 19, 2017

club

很好性价比很高,床很舒服有软硬枕头,位置有点偏僻但是很安静,早晨有点堵车,周围比较繁华!下次还会选择洲际集团的酒店

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床铺舒适,环境不错

By

March 19, 2017

该酒店地理位置不错,离迪士尼和世博园都很近。酒店的硬件很好,服务人员很专业,游泳池很漂亮,周边有超市酒吧理发店。总体来说,这是一家性价比很高的酒店,值得再来。

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房间整洁 部分细节仍待改进

By

March 18, 2017

房间整洁,床褥舒适。但部分仍待改进。1)优悦会精英会员柜台,不管是我晚上入住时还是白天退房时,都没有人。2)入住3天,每天早餐几乎一样,而且可选择品种不算多。3)房间淋浴房,只安装了一侧的挡水条,另一侧没有安装,洗好澡满地上全是水。不知道客房清洁人员是否有发现这个问题。

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硬件较差,服务一般

By

March 18, 2017

酒店的定位不算高端,但价格较高,却未提供与之相配的硬件设施。房间没有浴缸,而且空调声音较大,一楼餐厅的早餐餐具有明显污渍。

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卫生打扫不够仔细,无待遇清单

By

March 16, 2017

房内留有上位住客垃圾,且无待遇清单,处理方式感觉酒店并不重视,整体感觉并不符合预期,预计下次并不会再次选择该酒店

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硬件一流,服务欠缺。

By

March 16, 2017

platinumelite

到店入住态度冰冷,未说明会员权益。
询问之后说明早餐情况,并说赠送欢迎水果,然而最终并未送入房内。
要求入住高楼层没有正面回应,实际给予较低楼层。
无敲门闯入,实为大忌。

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服务

By

March 15, 2017

前台服务需要提高,尤其是新员工培训,前台的不知道是不是新员工,连精英会员可以享受的待遇不知道,我提醒后居然说没有,晕倒。。。。。。

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各方面都不错

By

March 14, 2017

club

酒店的各方面都不错,中规中矩。就是入住时候碰到机组入组没有用到IHG会员通道办理入住。另早上10点左右,大堂吧台没有人,导致饮料券浪费未使用。其他都还不错。

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Decent hotel

By

March 12, 2017

club

Close to anemities and many restaurants. Far from city. Big supermarket nearby and a shopping mall. Friendly and helpful staff. Room was a decent size. Bed mattress was a little soft to my liking..no smoking rooms.

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Nice service

By

March 12, 2017

club

Great service
Better place to relax
Staffs are friendly and professional

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办理及时,服务一流

By

March 12, 2017

club

每次出差商旅都会选择本品牌酒店,服务好,积分及时,会继续选择这个品牌,而且会推荐朋友同事都选择,祝贺公司越来越好

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