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Rated 4.3 out of 5 by 390 reviewers.
Rated 5.0 out of 5.0 by 硬件设施上乘,服务人员承上 酒店外观有提升空间,礼宾热情度一般,前台效率不错但有个别人语气语调有进步空间。不能准确理解客人注重的需求,房间设施尚可,浴缸款式陈旧,房间安静,行政酒廊服务周到,总体入住还算满意。 May 26, 2015
Rated 4.0 out of 5.0 by 酒店整体环境较好,但服务欠周到 地理位置、酒店设施、客房服务都不错,就是服务欠周到。我在假日集团订房官网上以预付价订了6晚,预订确认信和办理入住时都没有被告知提前退房预付房费不能返还。预订信上关于取消政策的说明是:取消预订或未抵达,酒店将罚收您的订金。我预订6晚,住了5晚,���于急事需要提前一天退房,结果酒店以我提前退房就是取消预订、以及其他各种理由为由拒绝我提前一天退房返还房费。我用了一小时和酒店沟通无果,无法按时抵达机场,不得不改签机票,再住一晚,而且耽误我第二天的事情。酒店不尽告知义务,且对特殊事件的处理太缺乏灵活,一味考虑酒店利益而忽视客人利益。 May 25, 2015
Rated 5.0 out of 5.0 by 交通便利,性价比高。 白金权益多,在上海同类酒店算性价比高的。交通便利,比上海火车站附近的假日酒店干净,入住感觉好。餐厅环境可以,种类也多。 May 24, 2015
Rated 4.0 out of 5.0 by 位置很好 地理位置很好,距离陆家嘴金融区很近。前台给了行政待遇,在行政酒廊吃早餐很安静,水果品种很���富。不过酒的品类可以更丰富些。早上洗澡水温和水压都很不稳定,感觉很不好。健身房设施很全,不过环境需要提升。地面和窗台都不是很干净,跑步机外面的阳台应该好好打扫整理一下。第二晚睡觉时楼层有噪音,投诉后解决了。总体来说不错,有些细节需要提升。 May 21, 2015
Rated 5.0 out of 5.0 by 准五星品质,强推 1、几乎可以类比国内五星级品牌的硬件和软件。 2、游泳池亮堂舒适,行政酒廊空间高挑,设置区域合理,服务员特别nice,媲美部分五星级酒店。 3、happy hour饮品和佐食选择很多。 4、闹中取静,离2号线世纪大道站不远,附近食肆众多,不远处还有96广场这样的商业综合体。 5、服务员也���nice,除了健身房的check in人员,一个老男人。 6、部分房间有浴缸,加分。 7、电视机略小,频道略少。 May 16, 2015
Rated 5.0 out of 5.0 by Great rooms, awesome pillows, great food and great service A really nice place to stay in Pudong. Wonderfull people and a modem hotel. May 16, 2015
Rated 5.0 out of 5.0 by Quality Hotel with excellent staff I have stayed in the hotel while visiting Shanghai for a number of years. The staff are attentive and helpful, Frank who works as a consierge is a great exponent for the hotel, always friendly and goes out of his way to ensure you are looked after, The staff in the lounge on the 15th floor are lovely - again always helpful and polite and here the snacks are really good. Rooms are ideal for a business or leisure traveller, clean and well equipped. Generally staff are professional and well trained. My only criticism is there really is the lack of choice of restaurants and extensive food choice. There is Life@1 with a limited menu in the evening and the only other choice is the bar. The Japanese restaurant is not run by the hotel are not helpful and as a single traveler the restaurant often tells you they are booked and it's clear they don't want you in. Not sure why but probably as you are not with a group and if they do let you in wont let you easily put the meal charge on your room. May 13, 2015
Rated 5.0 out of 5.0 by 房间不错 积分换的免费住宿,房间升级了,还有酒廊待遇,整体感觉不错。 积分换的免费住宿,房间升级了,还有酒廊待遇,整体感觉不错。 积分换的免费住宿,房间升级了,还有酒廊待遇,整体感觉不错。 May 12, 2015
  • 2015-05-27T11:33:48.006-05:00
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  • loc_en_US, sid_SHGPD, prod, sort_default
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