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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 843 reviews
88%
Recommend This Property

Ratings Breakdown

843reviews

  • 5 Stars
    491
  • 4 Stars
    213
  • 3 Stars
    73
  • 2 Stars
    40
  • 1 Stars
    26

Great hotel

By

November 27, 2019

Front desk staff needed help, only one person working and at least 5 people in line, very slow check in process.
Rooms were great, beds were comfortable.
Restaurant was fantastic!

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Upgrades are not enough

By

November 25, 2019

This facility is the only IHG facility in a 120 mile radius. So I must stay there. The front desk people seem to be very matter of fact. They are very efficient but not very friendly. Conversely the people in the restaurant and bar are exactly opposite and are a pleasure to be around. The rooms have been upgraded during the past 2 years, but the internet is extremely slow when you can stay on it and not be kicked-off. This really makes it difficult to be able to do business. I had to log-on and off 3 times just to get a somewhat stable internet connection. Definitely frustrating.

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Decent

By

November 22, 2019

platinumelite

Nice for the area. I would definitely stay here again. Need some new Towles as they are getting worn a bit

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Great service

By

November 19, 2019

The front desk lady was very informative and very helpful. She is an asset to the hotel.

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Great place. Not great internet access.

By

November 13, 2019

platinumelite

Great place. Not great internet access. You have to sign into the wifi every day. Kind of annoying.

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Very nice

By

November 12, 2019

We were late arriving into town due to traffic delays. Were greeted warm welcome even though it was midnight. Used points for our stay and were given an upgrade suite which was wonderful. Wish this had been our final destination.

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Bad Mattress

By

November 11, 2019

The mattress in the room needs to be replaced! It was very uncomfortable!! You can see two indentations in the mattress were there was no longer any support. It's well past it's time.

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A hotel that cares about guests

By

November 09, 2019

This hotel was great! The staff was super friendly, very clean anywhere you look.

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Great hotel

By

November 06, 2019

club

Everything was great except the room was only cleaned two times during our 5 day stay.

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friendly staff, great food.

By

October 31, 2019

Our room was on the 5th floor. The celing above the tv was heavily damaged by water. WE DID NOT SMELL ANY BAD ODOR IN THE AIR.

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Great stay

By

October 24, 2019

club

Friendly staff, great breakfast, wide open area with many things to do and good fitness center.

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Very nice stay

By

October 22, 2019

club

The Sheridan Holiday Inn was a very nice 1 night stay. Room and staff exceeded my expectations. Everything seemed fresh. Cooked to order breakfast was a real plus. I have stayed here several, times before, even when they were undergoing renovations. Will stay again on my next trip.

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