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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
66%
Recommend This Property

Overall Experience

3.6

based on 456 reviews
66%
Recommend This Property

Ratings Breakdown

456reviews

  • 5 Stars
    180
  • 4 Stars
    94
  • 3 Stars
    65
  • 2 Stars
    65
  • 1 Stars
    52

Nice hotel and great staff.

By

July 23, 2017

platinumelite

The staff was great and the hotel is nice. The suite has a great view. The bar tender was friendly and the drinks are not over priced, like at many hotels.

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Great staff and convenient location

By

July 22, 2017

club

The staff at the Shreveport Downtown location was exceptionally accommodating, friendly and professional.

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excellent hotel to stay

By

July 22, 2017

club

excellent hotel to stay

excellent gym , breakfast

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Shreveport

By

July 22, 2017

platinumelite

Great hotel and staff always helpful and friendly.

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fast booking friendly staff

By

July 21, 2017

club

the staff was friendly booking was super easy and fast

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Good value for a business stay

By

July 21, 2017

club

I was in town for business and just really needed a place to sleep. I was happy with my stay.

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Convenient

By

July 20, 2017

Very comfortable, easy access and at reasonable price.

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Comfortable bed and good location

By

July 19, 2017

club

I enjoyed my stay at the Holiday Inn. The location was great. My only complaint was the cleanliness, which i just cleaned it myself due to it being a big weekend. I would have said something under normal circumstances. I would stay here again.

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Friendly Staff

By

July 18, 2017

No problems checking in or checking our, not any problems during our stay. The bar lady (forget her name) was awesome!

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Awesome Staff and Great Service

By

July 18, 2017

I really enjoy my stay and especially the super awesome breakfast

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Not up to par

By

July 17, 2017

Room was extremely hot and took a long time to cool. Staff was rude. Elevators not functioning properly. Room smelled like urine.

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What has happened to Holiday Inn

By

July 16, 2017

platinumelite

With each stay at a IHG brand hotel I become increasingly more disappointed by the lack of customer service. The lack of upkeeping the premises and apparently in this particular property lack of pest control. Being the south somethings can not be avoided but the very large wood roach did not mind having a 5th floor room. Traveling more frequently these days finding an IHG hotel that does not feel like the ones that leave the light for you or the one that has a number in it that is 2higher than leaving the light on for you.

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