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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 431 reviews
83%
Recommend This Property

Ratings Breakdown

431reviews

  • 5 Stars
    203
  • 4 Stars
    128
  • 3 Stars
    52
  • 2 Stars
    27
  • 1 Stars
    21

great staff, fair price

By

June 19, 2017

club

Friendly and professional staff. Price was fair. Hotel was in the process of updating. Would stay there again.

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Not what is advertised

By

June 16, 2017

At check in I was told that a hot breakfast would be provided since the resturant was under renovation. This is far from the truth. I was told by staff members that there were to many people staying in the hotel and they couldn't prepare enough food for everyone, REALLY??? I was offered a prepackaged poptart for breakfast. At check out I overheard staff members talking about the management not stepping up and taking control of this situation. As a Spire member I spend alot of time on the road and at IHG properties. This is by far the most disappointing stay I have had. Not sure if I would return to this hotel even with a renovated resturant.

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Beyond expectations

By

June 16, 2017

This stay exceeded my expectations. Room was nice, clean, and quiet.

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Great Service at hotel, poor phone customer service from IHG

By

June 14, 2017

I have stayed at over a dozen different holiday inns and the service is always excellent. At the same time, the call center service from IHG is always terrible. If they would use the same customer service training for both, then there would be great improvements.

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Quiet place

By

June 14, 2017

club

Comfortable and quite room. Room had fridge, microwave, coffee pot. Bathroom only had shower, no bath tub -- this was fine for me, but you may find otherwise.

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Densr46

By

June 08, 2017

Road construction makes the hotel Hard to get to, but this is a we had a great room. Continental breakfast, no restaurant available, was a full meal. The friendly staff made this a very nice stay.

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Great hotel and staff

By

June 08, 2017

club

We were in Sioux City to attend a wedding. The staff here was amazing. The breakfast was great good selection. The rooms were clean and very comfortable. The pool was great and clean and lots of towels.

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Very nice hotel

By

June 07, 2017

club

Super clean room, comfortable bed and nice staff. Pulled into town late and check in was a breeze. The gentleman was fast and thorough. Price was competitive and everyone had a great night sleep!

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Great hotel

By

June 04, 2017

platinumelite

The rooms looked like a new hotel, smaller rooms but clean. Several places to eat within walking distance, local coffee shop in the parking lot. Nice place

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Great room and staff

By

June 04, 2017

platinumelite

Hard to get to but great room, service and breakfast. Well worth going through the road construction.

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Not as I have come to expect from a Holiday Inn

By

June 02, 2017

The hotel was in need of a full remodel. The restaurant was closed, due to renovation, so we were offered a continental breakfast that was served in a conference room. The food was sub par compared to what we've gotten at HIEs in the past. If they are offering this instead of what would have been served in the restaurant, it should be at least decent. I would have rather had the opportunity to pay for a decent breakfast, as is usual for a HI, rather than be offered what we had.
The staff was nice and helpful.

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Great stay

By

May 31, 2017

club

I slept like a baby! Breakfast was better than most other hotels. Nice pool and hot tub. Close parking.

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