Rated 3.5 out of 5 by 76
Rated 4.0 out of 5.0 by nancyld784 Quiet hotel. Great service.
All the staff were very helpful and very courteous. Would have liked to have outdoor pool open longer hours but it was closed early enough in the evening so it was quiet to sleep. Only had food at the breakfast buffet which had good selection and was good quality. Rooms are clean and comfortable. The location is convenient to many local businesses but a little difficult to find if you are unfamiliar with the area.
July 6, 2014
Rated 4.0 out of 5.0 by Angel C Very nice stay
My wife and I had a very nice stay here, the only problem I had was after a day of activity and to wine down a bit by watching TV, about 10 to 12 channels were not working, including HBO. But staffing was great.
July 2, 2014
Rated 2.0 out of 5.0 by mochacat67 Staff in need of customer service training
We arrived late and exhausted from our long trip. We had a Penske truck parked along the left side of the building. When we got up to leave, one or two of the employees parked their cars in such a way that we couldn't get out. Twice we inquired with the front desk person about the situation and he didn't care and said there's nothing he can do about it. Upon further questioning and asking for the hotel manager, the manager set things straight for us. As suspected, one of the kitchen employees parked his car directly behind our truck because it was "employee parking" although there was no sign indicating such. The cook proceeded to argue his point with us that we were parked in employee parking and the hotel manager stopped him from talking that way with us. Between the front desk person and the kitchen staff, we feel very strongly that a shake up needs to happen and the staff must understand that we are the paying customers and deserve courtesy and respect. The hotel manager was excellent and deserves praise for how he handled the situation with our truck.
June 25, 2014
Rated 4.0 out of 5.0 by Michael D. no whirlpool
After a very long trip this hotel had no whirlpool. Weary travelers certainly welcome a soothing whirlpool.
June 20, 2014
Rated 5.0 out of 5.0 by jellen31 Excellent hotel, 1 tiny problem
Be very clear when ordering in the restaurant. My husband ordered a plain omelette, and was brought an eggwhite omelette. No time to reorder. Luckily the food is tasty there and he said it wasn't bad.
June 20, 2014
Rated 4.0 out of 5.0 by Bicycler Good night after a long day on a bicycle
Would recommend to others riding the Greenway through the area. Close to trail and no hassels taking our equipment to the room.
June 19, 2014
Rated 4.0 out of 5.0 by Nekoko AnimeNext weekend hotel suggestions
The room was very nice, but the bed was a bit firm for my taste. The pillows aren't comfortable at all. Please get softer ones.
Also I have a suggestion for future cons... When you know ahead of time that you're hosting an anime convention, maybe consider not booking normal peoples rooms near the con goers rooms (or maybe just reserve the whole hotel for con goers). There was a cranky old lady listening (like seriously going down the hall; ear to door) for noisy rooms and pounding on peoples' doors and calling in noise complaints at like 9pm on the Saturday. That's just ridiculous.
June 18, 2014
Rated 5.0 out of 5.0 by ChrisMazda85 relaxed
I was in New Jersey for business and the holiday inn was the closest hotel to where I was working, so I was extremely pleased when my stay was much more than I expected. Staff was friendly and helpful, hotel was clean and up to date in appearances, food from jerseys in the hotel was excellent, and there was free wifi which is a must these days and some places still don't offer that. I was very relaxed especially for being on a business trip I definitely recommend staying here
June 17, 2014