Rated 4.1 out of 5 by 107
reviewers.
Rated 5.0 out of 5.0 by port905 Great staff all around
We stayed at this facility this past weekend on Sunday night. We arrived late and was greeted at the front desk by Dylan, who welcomed us and checked us in. He was most welcoming and represented the hotel well. He was prompt and coureteous and made sure our every need was met. His choice of recommending the on site restaurant was excellent. The staff in Harpers was great and our waiter, Andrew, again served us well. These two gentlemen, although young in years, made us feel so welcomed and truly represented how a hotel should be operated. They are an asset to Holiday Inn. We will definetly return to this facility on future visits.
February 27, 2014
Rated 5.0 out of 5.0 by Wendygb Great staff, nice clean hotel
I've been staying at this particular Holiday inn For over 10 years.I've always had a great experience here! The staff is always helpful, they meet any of your needs and having a restaurant on site is incredibly convenient.
February 26, 2014
Rated 5.0 out of 5.0 by Sue S. Favorite place to stay in Burlington!
I've been coming to Burlington, VT two or three times a year since my daughter starting attending Champlain College. I've tried a few different hotels in the area and I have learned that no place is quite as nice at this Holiday Inn. The front desk people seem like they remember me and they are always very welcoming. They leave out these cookies that are super yummy to a weary traveler coming in from SE CT. Very clean rooms, very convenient location to the colleges and shopping. Free parking, free WIFI. The restaurant is quite good too. You can't go wrong!!
February 26, 2014
Rated 5.0 out of 5.0 by Chuckontherun Great customer service and good food
I travel on business and at the Burlington, HIE i have a good spot to get a good meal and nice place to work.
All the needed tools are in the business work center to get what yoou need done.
February 24, 2014
Rated 5.0 out of 5.0 by UNH fresh College Visit
First time visiting New Hampshire. Great stay. Convenient to UNH. Going back in April and June. Look forward to staying at the Holiday Inn Express.
February 23, 2014
Rated 5.0 out of 5.0 by Samantha4444 Great Customer Service!
I had to visit due to a family medical emergency and received a great discount for having a family member at the Fletcher Allen Hospital. The hotel provided a 24 hour free shuttle to and from the hospital which came in handy and was convenient. I really loved the staff members to include Sara, Dylan, and all the other front desk clerks that I have forgotten their names (sorry) and the shuttle drivers as well especially Gary.
My one complaint would be about the front desk clerk Tara. She was incredibly rude, combative and not helpful. I really think that she should not be in a position where she has to directly provide customer service, she should be somewhere in the back room where she is not the first impression of the hotel.
Other the hat it was great, loved the indoor pool!
February 22, 2014
Rated 5.0 out of 5.0 by grammyps Shuttle service
The shuttle service to Fletcher Allen is a wonderful perk. Each time we requested it the van was there within a few minutes and the drivers were polite and helpful. It eliminated the stress of driving in traffic we are not used to.
February 21, 2014
Rated 5.0 out of 5.0 by Travelme Nice and quiet
Quiet location , staff was very helpful.
would like to see some more variety on the resturant menu though.
They have an inside pool and a gym which is always a big plus.
January 27, 2014
- 2014-03-03
- bvseo-cps-pl-PRR
English
