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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1146 reviews
87%
Recommend This Property

Ratings Breakdown

1146reviews

  • 5 Stars
    570
  • 4 Stars
    336
  • 3 Stars
    138
  • 2 Stars
    61
  • 1 Stars
    41

New rooms poorly designed.

By

January 23, 2018

Nice receptionist. First room didn't have required bed layout. Back to reception.
Second room was newly refurbished. Wardrobe ridiculously small and not very deep. Narrow coat/dress hanging space. Even a womans coat was too wide across the shoulders and so the door wouldn't shut properly. Shirts and trousers were too long and rested on the shelf.
Wasted space where a fridge should be. Put shelves there and take shelves out of wardrobe to create length for clothes.
Bathroom nicely presented but no towel rail at all?? Only one hook on the back of the bathroom door. Hand towel had to be thrown over shower screen or dumped on counter top. Nowhere to place 2 towels to dry overnight or to show that we would use them a second day. How can a guest be economical with towel laundry if we can't air them.
Likewise it would be useful to have a wall hook to hang damp coats in the main room.
The breakfast staff were lovely again. Pancakes aren't the same without maple syrup though.
The beds and desk area were lovely but would prefer charging sockets near the bed.
Room felt like it was designed for a single traveller for an overnight visit.

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