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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 514 reviews
90%
Recommend This Property

Ratings Breakdown

514reviews

  • 5 Stars
    356
  • 4 Stars
    94
  • 3 Stars
    27
  • 2 Stars
    19
  • 1 Stars
    18

By far best hotel Iv stayed at and will most definitely come back!

By

July 23, 2017

club

Excellent staff checking you in and out. Best hotel bar and bartender Iv ever experienced. Room is always very clean and kept up very well. Tv and internet are both excellent. Food downstairs for dinner and breakfast were also best Iv ever had at a hotel. This hotel may be in the middle of Southaven but with its exceptional quality you would think it was a casino hotel!

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Southhaven Holiday Inn

By

July 22, 2017

club

Great place to stay. Clean and very comfortable. Nice and professional staff

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Extremely polite

By

July 20, 2017

club

Staff was very helpful food was great room stayed clean anytime I needed something they were happy to help if they could management is very helpful and nice also facility is very clean overall

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Served the purpose.

By

July 20, 2017

club

Bed was comfortable, room was clean. Toilet stayed broke for 2 days despite repeated calls to front desk. No way to get change for washing machine at front desk or restaurant.

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Great Staff and Very Comfy

By

July 17, 2017

club

Holiday Inn Southaven Memphis was very easy to access from the airport. There were a lot of options for dining, shopping, and getting out. The staff was very friendly and accommodating. The room was very comfortable too!!

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Quiet, convenient location

By

July 14, 2017

Solid hotel. Well kept up. Liked the reception hour.

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Best beds

By

July 13, 2017

platinumelite

The beds are excellent and rooms are good size. Enjoyed our visit very much and we will come back. Wife liked the location of the shopping.

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excellant

By

July 10, 2017

Good clean hotel good restaurants in good location. Safe place to stay

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Disappointing...

By

July 06, 2017

club

This room was a complimentary room since our family reunion had booked so many rooms. The exhaust in the bathroom did not work now did the telephones. If I knew that I would receive a room that should have been our of service I would have just paid for one. This was all over bad service. When reported I was told that the repair man would not be in until the next day and he never arrived. ( My stay was two more days)

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Great Staff

By

July 05, 2017

club

The staff at this hotel was very attentive and willing to accommodate with enthusiasm. They also had the BEST breakfast buffet of a hotel that we've seen in a long time.

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Lobby

By

June 30, 2017

I enjoyed the facility and the accommodations it offers, if I'm every in the area again I would stay there.
Everything I need was near, even in walking distance of the hotels locations.
Eateries, shopping, and more all in the general area. The hotel itself was just enoug off of the beaten past to be private.
I love it!

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Uniformed staff

By

June 29, 2017

club

The staff need to be on the same page. I had one staff member tell me one thing, then the next contradicted her. Then I called back and got a totally different answer.

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