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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 480 reviews
91%
Recommend This Property

Ratings Breakdown

480reviews

  • 5 Stars
    336
  • 4 Stars
    88
  • 3 Stars
    24
  • 2 Stars
    18
  • 1 Stars
    14

Great Staff

By

May 22, 2017

club

My experience was greatly enhanced by the friendliness of the staff. Not just one particular person, but everyone I had contact with.

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Normally a good hotel

By

May 21, 2017

I've stayed at this hotel several times and my normal experience is good. This stay didn't live up to my previous stays. When checking in the I wasn't offered my 300 point bonus or a drink offer and my 2 coworkers who stayed were. Vending machines were broke and the front desk didn't have any bottle water, so I had to get dressed and go to the store for water. This stay just didn't seem a professional as in the past.

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nice place to stay, excellent start

By

May 15, 2017

club

Was there to visit family and visit a few interesting places. downtown memphis and Tunica ms. for a little gambling. Hotel is very comfortable staff is great.

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Good service,comfy

By

May 12, 2017

club

Easy reservation site,nice people,comfy room, and safe parking area

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Great hotel

By

May 11, 2017

club

Pricey but great hotel .would recommend for future reference and friends to stay

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Poor customer service

By

May 10, 2017

club

Immediate poor customer service before I even checked in. Other than that wonderful hotel to stay in. Rooms nice and clean, pool area nice, love that it's close to good shopping centers and restaurants.

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Clean and comfortable

By

May 10, 2017

club

Very friendly staff and nice rooms. The shower had a very high shower head which is never found anywhere anywhere. Great

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Have to Stay Again

By

May 09, 2017

club

The staff was awesome and the room was great! I loved the microwave and fridge in the room. I had a lot of leftovers so I didn't have to waste it. The location was great because there were plenty of food and shopping options near the hotel. I will definitely try to stay here again on my next visit! Thank you to everyone who made this a great hotel visit!

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Great hotel

By

May 08, 2017

club

Great hotel. Staff was awesome and they handled my needs promptly.

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Unsure about breakfast

By

May 08, 2017

Not sure if breakfast is included. Sometimes you change prices dramatically for same room from day to day

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Comfy bed

By

May 04, 2017

club

It was nice clean and friendly at this one was there for a visit and was very nice

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Great place

By

April 25, 2017

club

Clean rooms, great location and great staff . Affordable and will be back!

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