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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 924 reviews
95%
Recommend This Property

Ratings Breakdown

924reviews

  • 5 Stars
    630
  • 4 Stars
    215
  • 3 Stars
    37
  • 2 Stars
    23
  • 1 Stars
    19

Clean room but avoid the restaurant

By

July 22, 2017

club

Positives: the location is great for walking distance to airport hotel and railway station. View of the runway and good double glazing to keep noise out. Rooms are spacious and clean, with working quiet air-con and free wifi.
Negatives: Reception staff did not have any training on IHG rewards scheme or tiers.
*** Avoid the hotel's 1935 restaurant, I have never had a good meal there, the restaurant management were the same since my last visit, and still lacking quality and service. I ordered their double burger, and as you can see from the photo it did not match the description. I had to ask for Jalapeño slaw as the chef forgot to include it, she also forgot the 1935 sauce, fried onion, onion, gherkin and ketchup! I was not checked-on during the meal but the chips were ok. Fortunately a McDonalds across the road for a complete burger. I think this will be my last stay at Southend Holiday Inn.

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friendly staff, rooms great

By

July 21, 2017

club

Our stay was great, had meal in restaurant, got window view of airport, which was asked for, late book out extension, given when asked without hesitation. overall great night sleep and wonderful service. Will definitely return

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Excellent staff and welcoming environment

By

July 21, 2017

club

Loved the saty and would highly recommend it to anyone

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Great airport hotel

By

July 20, 2017

This is great for starting your holiday in style and luxury removing the stress out of a morning flight.

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Overnight

By

July 20, 2017

Great room and hotel excellent. Clean, efficient and did what it said 'on the tin'!

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Great service - comfortable and clean

By

July 18, 2017

club

Great service - comfortable and clean - helpful staff - good restaurant on site.

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My stay

By

July 18, 2017

Great location, very comfortable rooms and amenities, great value for money

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Relax in SOUTHEND

By

July 17, 2017

This is a first class hotel at the right price. Very easy to get to using public transport.
A wonderful venue to enjoy Southend and all it has to offer.

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Holiday Inn Southend

By

July 16, 2017

I stay on a regular basis , staff are excellent - nothing to much trouble and it's always a very warm welcome .
Rooms are very nice , you won't find any second rate rooms here.
The hotel is situated near both the airport and train station linking the capital and the sea front only a short taxi ride away.
Food is good and room service prompt.
Great choice of hotel with staff that feel more like a good friend

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Top Hotel in Southend

By

July 15, 2017

This is one of the best hotels I have visited. The staff are friendly and efficient. Rooms are modern and clean. Dining staff are courteous, friendly and attentive. Well done. Great hotel.

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Nice Hotel, on Airport

By

July 14, 2017

club

Had a good start to our honeymoon, got upgraded on arrival. Used the park

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Letto comodo struttura accogliente

By

July 14, 2017

club

Molto gentile il personale la camera molto pulita

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