Rated 4.0 out of 5 by 411
Rated 5.0 out of 5.0 by UKCAT 1968 Business trip
Great hotel. I really don't have that much more to say. I enjoyed my visit...it was only overnight...less than 12 hours. I didn't get to use any of the facilities other than to go to bed, take a shower in the morning, and leave at 4am. The pillows were too thick..recommend mixing the thick with thinner softer pillows to satisfy different preferences.
April 25, 2016
Rated 2.0 out of 5.0 by slgg Rooms are good, restaurant breakfast service is awful.
I love it when higher class hotels fold the corners of the toilet paper, however that wasn't done in my room. Not a big deal. The knob on the AC didn't work correctly, but otherwise the room was comfortable and clean. I tried to have breakfast but by the time the server brought me a menu after walking past them twice, I had to leave for my training. One of the front desk staff came out smacking gum and was not professional or knowledgeable. The front desk lady the next day was very helpful and professional. This was my 2nd time staying at this location. Neither were up to Holiday Inn standards.
April 25, 2016
Rated 5.0 out of 5.0 by fishjunkie Quick stop
Nice hotel right off the freeway. quick check-in, good internet and clean room - all I needed. The parking lot was very full and had to make a lap around the building to find a spot, otherwise great stay.
April 20, 2016
Rated 2.0 out of 5.0 by Boss456 Poorest customer service
Front desk staff who checked me in was lazy. No welcome no recognition ,and slowest check in ever experienced. He should not be there.
April 17, 2016
Rated 5.0 out of 5.0 by jlc1212 Courteous staff and spacious rooms.
This hotel is in a great location, close to airport, downtown, and intersecting highways. The staff are extremely courteous. The bar/restaurant has limited dinner hours, and menu selection, but the food was very good quality.
The room was large and comfortable, but the mattress just wasn't that great.
Overall it's a good place to stay.
April 11, 2016
Rated 4.0 out of 5.0 by Wolf Pac Nice Stay
ROOM WAS NICE, STAFF WAS WONDERFUL, enjoyed OUR STAY. THANKS.
April 4, 2016
Rated 5.0 out of 5.0 by Jay in CA Clean and quiet room
For a one-night getaway, this was a perfect place to use our built-up IHG rewards points. Check in and out were easy; front desk staff was friendly; the water and snack upon arrival were much appreciated!
While the clean bed sheets were noisier than we are used to, the rest of the room was comfortable and perfectly adequate.
Thanks for the free kids meal (with an adult purchase).
Didn't use, but noticed the free shuttle bus out front - shame that the driver was smoking near the no smoking sign close to the front lobby entrance.
Yes, it's adjacent to I-80, but on the 9th (top) floor, we didn't hear any freeway noise.
April 1 - would have been nice to have at least the spa (if not the pool) open (after being closed for winter) as the spring weather was ideal for it.
Thanks for having the always-hot coffee with the good french vanilla creamers in the lobby!
April 3, 2016
Rated 2.0 out of 5.0 by Mr. Griswald Great staff and rooms, horrible "free" breakfast
Very friendly staff, well lit and comfortable lobby, elevators, and hallways, great room, very roomy. Beds and bathroom clean and well stocked. Only complaint was breakfast, which was one of the main reasons I booked this hotel. It was not the standard buffet with a variety of hot and cold fresh breakfast items, with juices, coffee, milk, yogurts, ect. it was a sit down and order restraint style, with $10 vouchers for the adults. The server was very attentive and friendly, but it took 30 minutes for food, then it was either cold, and/or stale. She said they were having kitchen problems, and we would not have to pay for anything - for our 'free' breakfast. Kids were hungry and grumpy by that point, so we ate what we could.
March 30, 2016