Rated 3.3 out of 5 by 74
Rated 1.0 out of 5.0 by csl/montana unsatisfactory
this hotel did not meet the standards we expect from this chain.the air was stale,not fresh and relaxing , after a long day of travel disappointed.
June 30, 2014
Rated 4.0 out of 5.0 by r90beemer Breakfast Restaurant
While I had a great dinner there and was about the only one in the place at that time the next morning was unfortunate. There was only one waitress and she was turning groups away as she was overwhelmed. Several foursomes were turned away I suppose to go to Denny's next door. I got served promptly as I was by myself and the food was good.
June 25, 2014
Rated 5.0 out of 5.0 by chevfan4 Holiday Inn stay
The Sparks property could use a better and more selection of television channels.
June 24, 2014
Rated 4.0 out of 5.0 by pickytravelers Showing its age
Hotel needs some updating. Elevators were unreliable. There were no accessible electrical outlets in the rooms (other than one in the bathroom). The AC was noisy with the fan constantly blowing. We found the duvets too heavy and hot for our taste. The room was clean and quiet, and for our purpose the hotel was conveniently located.
June 23, 2014
Rated 2.0 out of 5.0 by WarrChief ehh
Doesn't meet expectations as there was no breakfast, and vending was not available on all floors, and was poorly stocked.
June 22, 2014
Rated 3.0 out of 5.0 by Plugguy Use of ballroom for weddings etc is more important than individual comfort
We stayed at this location more than 30 years ago when owned by another hotel chain. During that 30 years the City of Sparks has surrounded this location with light industrial type buildings and freeway traffic has ten-folded. You can now walk the 1/4 mile to the first traffic light twice as fast as driving. All the above is not the fault of the hotel or management. However, be forewarned you may be late for a business dinner less than 1/2 mile away, if you drive.
Even with an empty hotel and 3 PM check in we were given a room on the second floor directly over the hotel ballroom. Within minutes of our arrival, just we were settling in for a nap, a band started practicing and it was loud. We got dressed and went down to the front desk to complain. The shift manager told us the band was for a wedding reception the next day and should have stopped practicing at 3 PM. He promised to tell them to stop. They finally stopped about 4 PM. We went to dinner, per above, and attempted to go to sleep at 9 PM. Again tha band started to practice and kept us from falling asleep until well after 10 PM.
Obviously, management has been instructed to encourage group occupancies, and facilities use rather than individual hotel patron comfort. We understand how business works and agree there is a tremendous overhead of infrastructure here that is being under-utilized. Utilize it without us.
June 22, 2014
Rated 1.0 out of 5.0 by bigscott Had to buy coffee
When we checked in they said thanks for being a gold member we are gonna give you our best room on the 9th floor .... Ok so after we got up there the elevators broke and we had to use stairs while there . Got up in the morning and went down to get coffee and was asked to pay $6.00 for 3 cups of coffee ... What a joke
Then went back up 9 floors of stairs because elevator is broke
Also when I reserved room they said I had to pay $6.00 per person if I wanted breakfast , I didn't do it . THEY DIDDENT EVEN OFFER A BREAKFAST what a joke
I will not be back and recommend not to stay there
June 6, 2014
Rated 5.0 out of 5.0 by microking just very nice place to stay
nice hotel,,have not stayed at holliday inns for a long time,,,most were real low quality inns,real poor hotels,, seems as if this chain has upgraded the mothel to be very nice
places to stay at..hope to be back in one some time
June 3, 2014