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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 723 reviews
89%
Recommend This Property

Ratings Breakdown

723reviews

  • 5 Stars
    433
  • 4 Stars
    168
  • 3 Stars
    57
  • 2 Stars
    47
  • 1 Stars
    18

Update needed

By

October 12, 2017

We ended up staying in two rooms, because of dirty floor and plumbing problems. The beds in both rooms were not comfortable due to wear,sagging in the middle. The carpet in the entry way is loose. The hotel needs new carpeting, new beds and general updating.

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Comfortable and convenient

By

October 12, 2017

club

The hotel was right off the highway and was easy to access. The staff was helpful and professional. We were able to relax and unwind after a long day of travel.

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Jmenders

By

October 11, 2017

club

Comfortable bed and friendly staff. Wish the room would have had a fridge.

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Leisure stay

By

October 11, 2017

club

I was there are a sporting even for a campus nearby. It was quiet considering there was a wedding party around all hours. The room gets really dark, so sleeping was easy.

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Anonymous Guest

By

October 10, 2017

club

The room was very clean and the staff was all very friendly. The air conditioning seemed to always be behind, but the room was not too hot. It was shut off when we arrived, but was not a terribly hot day thankfully. Overall, I would recommend this hotel and I would stay there again!

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College Visit

By

October 09, 2017

Good experience, rooms are a little outdated but very spacious.

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Great service and value

By

October 09, 2017

club

Friendly personnel, clean room, but couldn’t find the coffee in the morning.

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Great hotel for business travel

By

October 09, 2017

This is my "go-to" hotel when I travel to Springfield on business. Great location and great staff.

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Location-great. Physical hotel-needs some work

By

October 08, 2017

club

I choose to stay at this Holiday Inn because I prefer Holiday Inns and it is very easily accessible to the freeway. That being said, the hotel needs updates badly. My carpets were stained, and the AC worked basically when it wanted to. That being said, The staff is outstanding! Front office is great, Ryan the bar tender is an asset to the hotel. The staff is the only reason I would continue to stay here.

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Great location

By

October 05, 2017

platinumelite

Everything was great. My only problem was the loose carpet in halls and lobby

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A comfortable stay for a work trip.

By

October 05, 2017

club

I found the hotel and room to be clean and quite comfortable. The staff was very friendly and accommodating. Having the restaurant on-site is great for those times you do not feel like going out, and room service is available if you truly don't feel like being out after a long day. All-in-all it is a great place to stay.

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Great hotel

By

October 04, 2017

club

Friendly staff, clean room. Asked for a quiet corner, didn't hear a sound all night. Highly recommend.

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