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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 836 reviews
90%
Recommend This Property

Ratings Breakdown

836reviews

  • 5 Stars
    524
  • 4 Stars
    194
  • 3 Stars
    55
  • 2 Stars
    34
  • 1 Stars
    29

Comfortable but needed better pillows.

By

June 24, 2017

Room was ok, some discomfort as room temperature was hard to control. Location was good, we prefer the HI Express as the full service hotels have a restaurant which we never use.

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Room great but beware no complimentary breakfast.

By

June 23, 2017

club

Great place to stay but for the price you pay should include complimemtary breakfast like every other hotel chain. This property has found another way to make money off of travelers. Outside of that decent place to get a good nights sleep. Staff was great, room clean.

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overall a decent value

By

June 22, 2017

club

the price was a bit high for a member, but a good clean room and common areas.bed was good.

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Comfortable bed, great breakfast

By

June 21, 2017

club

Very satisfied with my stay. The service was nice and the breakfast was delicious.

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Great location, comfortable suite.

By

June 20, 2017

club

Perfect location, close to all the spots we wanted to visit. Nice breakfast and good service at the restaurant . Comfortable suite.

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Dirty Toilet, but nice Hotel

By

June 19, 2017

Except for the dirty toilet and coffee machine not working properly, it is a nice hotel. I would stay there again.

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Very nice hotel

By

June 19, 2017

platinumelite

I enjoyed staying there overnight while traveling. Food, room, service were all top notch. Can book a trolley tour directly through the hotel. Price was great for the room.

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Wonderful Hotel in great location

By

June 17, 2017

Loved our stay here !!! Awesome location, clean, comfy and quiet

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Great hotel!

By

June 17, 2017

club

We enjoyed our stay here. Very nice hotel. Very clean and good room rate. Would stay here again.

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Great service and good price..

By

June 17, 2017

club

A very nice motel, a little hard to locate the first time,
The service was excellent and the front desk people are GREAT at locating really good restaurants and bus tours,
and pointing out local sights to see.
MY wife and I will stay here again when visiting this area.

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Front staff great

By

June 16, 2017

Raj is to be acknowledged and commended. Certainly ranks high in customer service

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Comfortable stay and great location

By

June 15, 2017

club

Everything about this hotel is great. I wish i had stayed a few more days to really feel the experience. Atleast i know where im staying if i go to St Augustine again

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