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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 688 reviews
91%
Recommend This Property

Ratings Breakdown

688reviews

  • 5 Stars
    424
  • 4 Stars
    174
  • 3 Stars
    50
  • 2 Stars
    20
  • 1 Stars
    20

Exteremly poor front staff

By

August 15, 2017

club

Poorly received by front staff on arrival. staff was argumentative and did not pay attention to our needs. The elevators were slow the halls were noisy.

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Great stay!

By

August 12, 2017

A great place to stay. Holiday inns are a great deal and worth every penny when you stay. Kids love the suite rooms and enjoy the swims in the pool. Love to sit and relax as they have fun. Perfect location to be close to other attractions. The bowling attached allowed an evening of family fun. Thanks for a lovely stay!

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Everything was great

By

August 12, 2017

club

Would recommend hotel, staff are friendly and rooms were clean and comfortable

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Registration Staff

By

August 11, 2017

Very courteous and polite greeting...made registration seamless and enjoyable.

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Amazing hotel

By

August 10, 2017

club

Had a great time at this hotel, from the time I checked in to the time I left , great friendly staff, and so accommodating

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No sound proofing

By

August 09, 2017

Could hear EVERYTHING outside the room. we were put on the 6th floor, with a bride, the night before her wedding. was kept awake all night due to bar patrons yelling in hallways. no warning was given about this bar

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Purchasing Manager

By

August 09, 2017

club

Comfortable bed shuttle service was prompt with multiple pickup times.

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Comfortable bed and friendly service

By

August 07, 2017

club

Great value for stay with no issues regarding accommodations.

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Holiday Inn at St. Catherine, Canada

By

August 07, 2017

Coming from Ohio to visit Niagra Falls and wine country, I knew that our rooms would be clean and ready for us. We enjoyed our short stay. The outside bar was beautiful. The sleeping was great CB the beds were comfortable and clean.

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Comfortable beds

By

August 07, 2017

club

All in all the stay was pleasant. I just feel that the cleaning staff have to be more diligent in checking underneath the bed areas to make sure that they are getting all the garbage.
I would recommend a different restaurant then the one in the hotel.
It is very dated and the food was not very good but the server was pleasant.
Front staff were very helpful and pleasant as well.

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Leisure

By

August 04, 2017

club

Took our grandchildren to Marineland, hotel was conveintly located to our destination...

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Comfortable Bed and Great Service

By

August 03, 2017

My wife and I were using Bonus Nights and were happily surprised when we were upgraded to a suite for the weekend!!

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