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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 545 reviews
91%
Recommend This Property

Ratings Breakdown

545reviews

  • 5 Stars
    301
  • 4 Stars
    161
  • 3 Stars
    42
  • 2 Stars
    23
  • 1 Stars
    18

The place to stay when travelling

By

July 17, 2017

club

When travelling for business or pleasure this is the spot to stay. With an attached restaurant and bar bar meals are quick and convenient without having to run around town. With the business center you can make your contact calls as well as doing reports or research from the provided computer with access to a printer as well.

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A Great Stay

By

July 15, 2017

This was our first visit to Newfoundland and the hotel was wonderful, relaxing, clean, quiet and very helpful. Sadly there is no easy/cheap way into downtown St Johns, but the taxi service was very good. There is a bus route nearby but we never found it.

Our only complaint was with the weekend breakfast service which was slow at best. It was not very busy but they used that as an excuse. Weekday breakfast was a different experience, with great staff (especially Cheryl) and quick service.

The main hotel staff were excellent and always cheerful, despite some very rude customers.

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Restaurant

By

July 13, 2017

club

I didn't eat at the restaurant this trip but the last visit I did and I think that
You should look at getting a different national chain for the restaurant.
Food is OK but I would not recommend it.

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Wedding stay

By

July 12, 2017

club

I really liked the hotel, staff were friendly and helpful. I was disappointed about the slide it was only open from 5-9 pm weekdays. The pool didn't have toys. My room was nice a little outdated. Hotel was recently renovated but not all rooms. Price was equal to others of same size in St. John's.

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Awesome stay

By

July 12, 2017

club

Awesome stay. Really friendly staff. Fast internet. Close to ice machine. Really clean rooms

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St John's conference center

By

July 11, 2017

Great place to stay between flights.
East Side Mario's at site means you don't have to leave the hotel to eat/drink.
I always stay there when I go to St. John's

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Great stay

By

July 11, 2017

club

We enjoyed our visit and would stay again! The staff was very friendly and went our of their way to be accommodating.

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Poor customer service .

By

July 07, 2017

club

The worst customer service I have ever seen at this hotel!!

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Room

By

July 06, 2017

club

I always try and stay at an IHG hotel when travelling. As a parent of two small children I find the rooms comfortable, the staff accommodating and very friendly.

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Good Value

By

July 04, 2017

platinumelite

We were very happy with our stay and extended it from 1 night to 2. My only disappointment was the restaurant as I am not a big fan of chain restaurants in general and especially at Hotels where I hope to see more local food establishments

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Meeting

By

July 04, 2017

club

The room was comfortable, however it was hot for sleeping and took a long time to cool down.

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Kid friendly!

By

July 03, 2017

club

Went on a mini family vacation and decided to stay at the Holiday In as we have always had great experiences here. And more of the same excellent service again this time! See you again soon!

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