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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 495 reviews
79%
Recommend This Property

Ratings Breakdown

495reviews

  • 5 Stars
    230
  • 4 Stars
    136
  • 3 Stars
    63
  • 2 Stars
    35
  • 1 Stars
    31

Good locational

By

August 22, 2017

Well located off I-44 and convenient for downtown and Forest Park, The Hill and other St. Louis areas. Nice staff in an average hotel, nothing fancy. A little expensive but prices were affected by the solar eclipse and the many tourist visiting St Louis for that once-in-a-lifetime event.

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Room and Lounge

By

August 18, 2017

club

Had to change rooms because of noise at night, someone outside talking on cell. We would have enjoyed "Happy Hour" or reduced price of drinks. Drinks were extremely high compared to other hotels.
Very nice experience however, we plan to stay again as will be plan more trips to St. Louis

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Great Place and Outstanding Customer Service

By

August 16, 2017

club

The customer service was outstanding and attentive to my needs and my family. The room service was prompt and courteous. The room was clean and comfortable. I was able to relax and enjoy the swimming pool with my children. Overall this was a very nice and pleasant experience.

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Pleasent Room, Great Service

By

August 15, 2017

platinumelite

Room was nice and quiet, Comfortable bed, The folks at the front desk were terrific! very helpful and went out of their way to help! Thank You.

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Wonderful Staff

By

August 14, 2017

club

This hotel was right outside of the Busch Stadium area, great to get out of the craziness after a Cardinals game! Wonderful staff that ensured my stay was comfortable!

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Never received Amenity Points

By

August 14, 2017

platinumelite

The front desk offered me an Amenity at check in but I never received them. I stayed at another Holiday Inn later the same weekend and they made sure when to write it down so they'd remember. The front desk worker did not do that here, so I'm sure they forgot. Also as I mentioned earlier, the rooms are very loud (balcony doors, A/C unit) and could use an update.

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Ok

By

August 13, 2017

club

My room that I got at first wasn't the cleanest but the staff accommodated my needs and got me a much nicer cleaner room

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Excellent over all service...

By

August 11, 2017

club

Room was good, beds and pillows excellent. The wifi system seemed adequate, but would drop every so often. The shower was great...

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Great visit!

By

August 10, 2017

club

Excellent hotel! No complaints and i would definitely stay here again, especially for the fresh cookies! Wonderful staff, clean rooms, and we even had a balcony!

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Great service

By

August 09, 2017

club

The staff ensure that everything is alright from time you check in and out.

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Excellent location

By

August 08, 2017

Excellent location to highways to allow access to StL activities

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Zoo trip

By

August 03, 2017

Conviently located near Zoo. Nice and quiet, safe hotel

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