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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 465 reviews
83%
Recommend This Property

Ratings Breakdown

465reviews

  • 5 Stars
    243
  • 4 Stars
    115
  • 3 Stars
    47
  • 2 Stars
    30
  • 1 Stars
    30

Hotel with airport shuttle

By

July 19, 2017

club

We called for shuttle pick up at the airport as soon as we landed. When the shuttle arrived other families rushed to get on the shuttle and there was no space for us. The driver admitted she was supposed to pick up only 2 families. She did not take the time/initiative to confirm which 2. We were left to wait for her to return. It took over an hour from the time we called for pick up to the time we reached the hotel.

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Great Service!

By

July 19, 2017

Staff was very helpful and kind - always available if needed! Room was very clean. Grandkids enjoyed the pool and the shuttle service (I think our driver's name was Marilyn) made the stay easy and allowed our family more time together. Don't know why we didn't do this sooner.

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Nice place

By

July 19, 2017

Stayed for one night and was very pleased with everything

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Good Value

By

July 15, 2017

Hotel is nice. It has a burger restaurant downstairs. the menu selection is average and they were out of a lot of item. Staff was friendly and the room was clean.

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Nice, clean rooms

By

July 15, 2017

club

The Holiday Inn was a great value. The room was clean and the staff was helpful and friendly.

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Excellent Service

By

July 12, 2017

Zack at the front counter made us feel right at home!

He was professional, kind, personable and I would recommend this hotel due to staff like him!

It is very uncommon these days, no matter where a person stays, to get the attention, detail and warmth that Zack provided. He is a gem in today's selfish society.

I give praise to Zack. I never knew him before, but I do now!

Thanks Zack!

The Westons, room 108

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Terrible guest service

By

July 06, 2017

Terrible guest service and at handling and addressing problems. The management at the hotel responded poorly in regards to my.concerns.

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Great Park n Fly hotel

By

July 04, 2017

We chose this hotel because of the park n fly aspect. No problems booking. Prompt deliver to and from the airport. Courteous, friendly staff. Clean rooms and great sleeping beds. My only problem, and this is minimal, was the smell of the restaurant on a lower level in the hotel. It was not an offensive odor. My husband did not even mention this so it might have just been me. This would not detour my booking of another stay!!

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OK

By

July 04, 2017

Served it's purpose!? Short weekend so I made it do what it do.

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Ron's Review

By

July 04, 2017

Great experience! I look forward to my next visit and enjoying the same great attitudes as before.

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Great service!!!

By

June 29, 2017

Everything was perfect. Staff rooms service. Could not have asked for more!

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My stay at holiday in airport St. Louis

By

June 28, 2017

club

My stay at holiday in airport St. Louis had a real good time enjoy the pool love the dining sleep at night was very relaxing and very comfortable not loud car very quiet hotel employees very friendly very kind and very helpful enjoy the coffee machine to head in the laundry facilities I would recommend this day to anyone looking for relaxation or just A little getaway

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