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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 690 reviews
87%
Recommend This Property

Ratings Breakdown

690reviews

  • 5 Stars
    391
  • 4 Stars
    175
  • 3 Stars
    59
  • 2 Stars
    36
  • 1 Stars
    29

Great hotel

By

September 19, 2017

club

The room was very clean and we'll stocked. The staff was incredibly friendly

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An exceptional stay!

By

September 17, 2017

club

We found this Holiday Inn to have exceptional service, especially in the bar/lounge/breakfast area and in the housekeeping staff. Front desk staff were friendly and helpful. Food was outstanding. Loved the room--it was more than comfortable and quiet! We also loved the spacious pool/patio area. From top to bottom, the stay was exceptional. The hotel is conveniently located near major freeways making it an ideal location for getting around the St. Louis area. Would definitely stay there again ... and refer it to others.

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Avoid breakfast and you're golden

By

September 16, 2017

Front desk was extremely kind and friendly.
Everyone else....not so much

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Glass half full

By

September 15, 2017

club

Very nice room to be honest. Housekeeping definitely needs to focus more on the bathroom and consideration should be given to replace the "taco bed" in this room. (King size bed worn

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Great Hotel

By

September 12, 2017

club

Everything about the hotel was so very nice. The room was very nice and very clean. The staff was very nice and friendly I would stay here again

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Wonderful, as always!

By

September 12, 2017

club

I always stay here when taking my husband to Jefferson Barracks for his annual medical review every year and would not stay anywhere else!

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I Had Higher Expectations

By

September 11, 2017

I frequently stay at HIE. The franchise is normally dependable. I few issues with this location:
1. No free breakfast.
2. My reservation wasn't handled correctly.
3. When the desk clerk corrected it, he made an error that I didn't catch until check-out.
4. When I did catch it, the desk told me that I need to call IHG directly. I could not be corrected on site.
5. The bathroom sink was missing hardware.
6. The bathroom did not vent properly, causing water to condense on the ceiling.

Overall disappointing.

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Tammy and Cvija!!

By

September 10, 2017

club

Come to the Holiday innn south county just to meet two amazing employees. Tammy works at the front desk and bends over backwards to make your stay as comfortable as possible. Cvija is a server and she was efficient and so fun to chat with. Great ladies!

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Very nice stay

By

September 10, 2017

Always enjoy staying at this hotel and the bar staff is the best.

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Service

By

September 10, 2017

club

Reception at the front deck was great we received our reward gift of chocolate kisses

The waitresses for breakfast and dinner were fantastic

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I love this hotel!

By

September 07, 2017

There were no negatives to staying at this hotel. Believe it or not, everything was perfect.. Thie staff were especially nice and helpful. The room was exactly how I requested. From reservations to checkout, everything went smoothly. The breakfast was delicious and the service excellent!

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SRS

By

September 05, 2017

club

Overall excellent experience, polite professional staff and very nice room. Bed and sleep were excellent. Had several amenities to make thecstay more enjoyable. Excellent breakfast options and great value fir the money.

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