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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 638 reviews
86%
Recommend This Property

Ratings Breakdown

638reviews

  • 5 Stars
    361
  • 4 Stars
    161
  • 3 Stars
    53
  • 2 Stars
    35
  • 1 Stars
    28

Room was nice

By

July 21, 2017

This is the first time we have stayed at a Holiday Inn. The room was nice and clean and had hot water which is all I ask. The staff was very friendly and helpful, except for explaining the charges. I do not like signing to pay when I don't know what the amount is and will, probably, never stay at a hotel/motel that does that again. When I looked at my credit card charges and called the place, they said that I was being charged for 'incidentals', which I imagine means some damage or something stolen. I resented not having control over what I was being charged. The amount was taken off about 4 days later. It would have been nice to have some kind of minimum complimentary breakfast as it is difficult in a strange city to look for that after getting back on the road.

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Great service

By

July 20, 2017

club

Great hotel and staff. I did not lack for anything while staying here. Staff was professional and friendly.

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Thank you

By

July 19, 2017

club

The hotel is very clean and the staff is incredibly friendly and accommodating.

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Horrible

By

July 14, 2017

club

Roaches in the room. And loud throughout the night in the janitor closet across the hall from my room.

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OUTSTANDING STAY

By

July 14, 2017

HIGHLY, HIGHLY, RECOMMENDED. I always stay here when I come to St. Louis

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Restaurant

By

July 13, 2017

club

Coffee was cold. The woman in the restaurant was very stern and unfriendly. The front desk and maid staff were great. We were there for my son's wedding and staying at this facility made our vacation go smoothly.

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Friendly staff and convenient location

By

July 12, 2017

club

This hotel is quiet and out of the business of the city but is convenient to the Interstate highways and just a short drive to all of the downtown St. Louis attractions. There are adequate dining and shopping opportunities close by. The staff was friendly and helpful. Room was comfortable. This hotel is a good option for visiting the St. Louis area.

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Nice stay

By

July 12, 2017

club

This hotel was a great location for our stay.
The room was clean and cool. It was in the 90's during our visit!
I also used the fitness center. Good variety of equipment.
Hotel staff was friendly.
Good variety for breakfast. Yummy waffles and omelettes.

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Excellent place to stay

By

July 11, 2017

The staff was really friendly and helpful. I enjoyed the great little fitness center. The pool was nice and well maintained. Room was nice and it was quiet.

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clean room good to great service xxxxxxxxxxxxxxxxxxxxx

By

July 08, 2017

will stay again ...................xxxxxxxxxxxxxxzzzzzzzzzzzzz

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Customer

By

July 05, 2017

club

Bed not as comfortable as expected
Over all stay very pleasant.
Great value for the price.
Would stay again and reccomend to others as well.

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Attractive and convenient ballroom

By

July 05, 2017

club

Besides the bartenders that worked our event, the weekend and the facilities were fabulous for our large group. The hotel is very attractive inside with plenty of gathering spaces on the first floor. The only issue in our suite was the lack of vents for air conditioning in the living room area.

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